SERVICE-CLOUD-CONSULTANT Web TestEngine demo

Exit VCEDump SERVICE-CLOUD-CONSULTANT Salesforce Certified Service Cloud Consultant (Service-Con-201 | CRT-261)
Question 57 of 100
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Q57 Multiple choice

Universal Containers wants Service Console users to be able to view and update product usage data that is stored in an external system.

Which two features should a consultant recommend to provide this functionality? Choose 2 answers

Select all that apply.

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