SERVICE-CLOUD-CONSULTANT Web TestEngine demo

Select all that apply.

• A

  Create three article types for each product area (Personal Banking, Mortgage, CD).

• B

  Create three data categories for each product area (Personal Banking, Mortgage, CD).

• C

  Create two data categories to display information (Question/Answer, Product Info).

• D

  Create two article types to display information (Question/Answer, Product Info).