Salesforce Salesforce Designers USER-EXPERIENCE-DESIGNER Questions & Answers

• Question 21:

  Cloud kicks wants to incorporate human-centered design across its organization. Which two practices should be adopted?

  A. Including Innovative ideas to showcase technology

  B. Observing user behavior

  C. Putting oneself in the situation of the end user

  D. Creating requirements based business leaders' priorities

  Correct Answer: BD

• Question 22:

  A UX Designer is creating a custom To-Do List component to replace the standard Salesforce one. Their developer is using a parent-child Lightning Web Component (LWC) structure to build the component, creating a parent component for

  the list and a single repeated child component for each To-Do Item within the list.

  Which two impacts of the LWC's Shadow DOM should be considered when designing or developing the stylesheets for these components?

  Choose 2 answers

  A. Any needed Saleforce Lightning Design System (SLDS) classes and styles must be imported into both the parent list and child items.

  B. The CSS styles defined in the parent list component are not shared with the child items.

  C. Any custom shared between the list and child items should be imported from a shared CSS file.

  D. The CSS style defined in the parent list component are inherited by the child items

  Correct Answer: BC

• Question 23:

  Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:

  1.

  Shipment records that belong to their teams can be seen by other users.

  2.

  Shipment amount should be visibleonly by managers, but sales reps are able to view it.

  Which two features did the development team miss that is causing the problems?

  Choose 2 answers.

  A. Use runAs in test class to enforce user permissions and field-level permissions.

  B. Use With Sharing keyword in Apex classes to enforce sharing rules evaluation.

  C. Use isSharable keyword in Apex classes to assure record visibility.

  D. Use isAccessible() method in Apex classes to check field accessibility

  Correct Answer: BD

• Question 24:

  Which visual design elements should be used in corporate style and branding guidelines?

  A. Typography. Color, Imagery

  B. A/B Testing, Heuristics, Dairy Studies

  C. Sketching, Wireframes, Storyboards

  D. User Stories, Scenario, UX Reviews

  Correct Answer: A

• Question 25:

  A UX Designer wants to understand the mental model of employees who have requested a new internal community, The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable architecture.

  Which technique should be used?

  A. User Test

  B. Cognitive Walkthrough

  C. Tree Testing

  D. Card Sorting

  Correct Answer: D

• Question 26:

  Cloud Kicks wants to represent stages for opportunities within the sales process.

  Which Salesforce Lightning Designing System (SLDS) component should berecommended?

  A. Scoped Tabs

  B. Activity Timeline

  C. Progress indicator

  D. Path

  Correct Answer: C

• Question 27:

  What would it mean for the user when designing perceivable content?

  A. The content should only be visible.

  B. The content should not be visible to allsenses.

  C. The content should not be visible to all senses.

  D. The content should only be audible.

  Correct Answer: A

• Question 28:

  Cloud Kicks (CK) has an Unlimited EditionSalesforce org. CK's UX Designer has identified that dynamic dashboards could be a useful tool to improve org usability and experience. How many different dynamic dashboards could they create?

  A. Up to 3

  B. Unlimited

  C. Up to 20

  D. Up to 10

  Correct Answer: B

• Question 29:

  W UX wants to customer the end user's Salesforce app experience.

  Whichtwo administrator capabilities should be used for mobile navigation menu setup?

  Choose 2 answers

  A. Tab visibility is dependent on the location of the user.

  B. Different menu configurations can be set for different types of users.

  C. Navigation items are configure in the Salesforce Navigation Setup mode.

  D. Visualforce pages and Lightning pages can be included

  Correct Answer: AC

• Question 30:

  Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time. How should a UX Designer suggest the bank represent its customers within its Salesforce instance?

  A. Standard Person Account Object

  B. Standard Lead Object

  C. Standard Opportunity object.

  D. Standard Account object.

  Correct Answer: B