Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 781:

  Cloud Kicks has a large remote sales department working in many different locations. Management wants greater visibility into the opportunities in progress with their respective teams. They also want to receive email alerts when opportunities reach key metrics (e.g., stage progression) or a high probability. However, they want to control the frequency of their email alerts.

  Which solution should a consultant recommend?

  A. Configure Outlook Integration email settings to control alert frequency.
  B. Define a workflow rule and email task that is triggered when the stage is updated to new values.
  C. Create a report filtering for the desired criteria, and allow managers to subscribe to the report.
  D. Subscribe to Chatter Feed Tracking to receive updates for the key metrics.
  A. Configure Outlook Integration email settings to control alert frequency.

• Question 782:

  Forecast Category "Pipeline" can be summarized as:

  A. Closed
  B. Closed + Commit
  C. Closed + Commit + Best Case
  D. Commit + Best Case + Pipeline
  D. Commit + Best Case + Pipeline

• Question 783:

  A Consultant for Cloud Kicks notices that the Deploy date for the Sales Cloud project is also the same weekend of a Salesforce release. What should the Consultant recommend?

  A. Complete the project sooner and push before the Salesforce release
  B. Let Cloud Kicks know that there is a Salesforce release and that it may take longer
  C. Stop all work because the impact of the Salesforce release is unknown
  D. Update the project plan for the following week and communicate the change
  D. Update the project plan for the following week and communicate the change

• Question 784:

  Universal Containers purchased Knowledge and would like to implement it as soon as possible. What approach should a consultant recommend?

  A. Create a Knowledge Visualforce component on the case detail page
  B. Create a Knowledge Visualforce component within the Salesforce Console for Service
  C. Activate Knowledge One on the case detail page
  D. Activate Knowledge One within the Salesforce Console for Service
  D. Activate Knowledge One within the Salesforce Console for Service

• Question 785:

  Cloud Kicks requires its sales associates to record all customer interactions within Salesforce.

  Which sales metric can a sales manager at Cloud Kicks use to monitor and reinforce its sales strategy?

  A. Close Rate
  B. Renewal Rate
  C. Forecast Accuracy
  D. Activity Tracking
  D. Activity Tracking

• Question 786:

  Cloud Kicks has started its operations in Europe in addition to the U.S. The company has enabled advanced currency management to support both EUR and USD. Cloud Kicks also has existing roll-up summary fields.

  A. Where are currency related roll-up summary fields supported?
  B. From the Opportunity line object to the Opportunity object
  C. From the Object rolling up to the Opportunity object
  D. From any custom object to the Opportunity object
  E. From the Opportunity object rolling up the Account object
  A. Where are currency related roll-up summary fields supported?

• Question 787:

  Universal Containers allows to its Sales Rep to negotiate up to 5% discount for their opportunities. Discount more than 5% must be send to their Regional Sale Manager (RSM) for the approval. Discount greater than 15% must be able to send to Regional Vice President (RVP) for the approval. What should a consultant recommended to meet these requirement?

  A. Configure a workflow approval task and email to RSM and RVP.
  B. Create two approval processes one for RSM and one for RVP.
  C. Create two step approval processes for the RSM and RVP as approvers.
  D. Configure an approval process for the RSM and workflow for the RVP.
  C. Create two step approval processes for the RSM and RVP as approvers.

• Question 788:

  The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud. Which two solutions should a Consultant recommend? Choose 2 answers

  A. Knowledge Base
  B. Customer Community
  C. Automatic Call Distribution
  D. Service Cloud Console
  A. Knowledge Base
  B. Customer Community

• Question 789:

  Cloud Kiks wants to implement a methodology to determine which current Leads have the most in common with Leads that have successfully has been converted in the past.

  How Cloud Kicks support this requirement?

  A. Create a Lead Rollup Summary Field.
  B. Use Einstein Lead Scoring.
  C. Use Lead Conversion Reporting.
  D. Create a joined report.
  B. Use Einstein Lead Scoring.

• Question 790:

  Match the following loading option to the description of when to use it. "Manual Entry"

  A. Brian wants to consolidate all his accounts from several systems.
  B. Bill wants to load 20,000 lead records.
  C. Becky wants to load all her 65,000 contact records.
  D. Bob wants to load a single account record.
  E. Berta wants to keep a separate system as her "system of record"
  D. Bob wants to load a single account record.