PROCESS-AUTOMATION Real Exam Questions and Verified Answers

Question 1 Multiple choice

What are the three considerations in building custom screen components in flow?

A
Users can run the flow only in Lightning runtime
B
Screen components can be installed from AppExchange or custom built
C
Enable "Use Lightning Components" checkbox in the flow property, prior to integrating the components
D
The flow's type should be Screen Flow
E
Flow can be distributed using a Visualforce component

Show answer and explanation

Correct answers: A, B, D

Question 2 Single choice

Which element allows adding branching logic?

A
Assignment
B
Loop
C
Subflow
D
Decision

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Correct answer: D

Question 3 Single choice

If an admin distributes a flow on an Account record page, how can the admin pass the account's ID into the flow?

A
By checking "Available for input" checkbox.
B
By checking "Available for output" checkbox.
C
By using "Get Record".
D
By selecting "Allow multiple values".

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Correct answer: A

Question 4 Single choice

Universal Containers (UC) would like to log a call for a given incident. UC wants to support call logging quickly and easily outside of Salesforce, using their recently purchased Slack.

What solution should the UC Administrator consider?

A
Configure the incident call logging Screen Flow to launch from a Slack action
B
Enable Slack Bot for Service in Setup
C
Download "Slack Plus" app from AppExchange and install for all users
D
It is not possible to enter call logging information in Salesforce from an external system

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Correct answer: A

Question 5 Multiple choice

What are the three best practices when using Flow Builder?

A
Build flows in a test environment.
B
Give users the flexibility to alter the flow or screen path for subsequent users.
C
Make database updates in bulk at the end of the flow.
D
Avoid accessing external objects after DML operations in a transaction.
E
Save early and often.

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Correct answers: A, C, D

Question 6 Single choice

A flow designer is considering using a record variable without marking "Allow multiple values" (unchecked).

What is this type of variable?

A
A set of field values for a single record that is marked as Global record inside a flow.
B
A set of field values for multiple records that have multiple object types.
C
A set of field values for multiple records that have the same object type.
D
A set of field values for a single record.

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Correct answer: D

Question 7 Single choice

How many active versions of a flow can be had at any given time?

A
10.0
B
5.0
C
1.0
D
Unlimited

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Correct answer: C

Question 8 Single choice

An administrator has seen an increased number of tickets logged by end users reporting Flow errors.
To analyze flows in the org, where should the administrator go to identify which flows are causing the most errors?

A
In Setup, go to Process Automation and select Automation Home.
B
In Setup, go to Flows and select the 'Recently Viewed' list view.
C
In Setup, type 'Queue' in the Quick Find menu and select 'Queues'.
D
In Setup, go to Process Automation and select Paused Flow Interviews.

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Correct answer: A

Question 9 Single choice

Universal Containers (UC) wants to prevent its customer's assistant records from being visible to the sales users of another business group in Salesforce UI.

How can UC accomplish this?

A
Use Process Builder
B
Use Apex Trigger
C
Use Dynamic Form
D
Use Lightning Flow

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Correct answer: D

Question 10 Single choice

What is a good use case for External Services in flows?

A
Bulk update records in Salesforce using data from an external database.
B
Initiate a series of batch processes and display the results on the screen.
C
Display external customer credit scoring app screen inside Salesforce Account page.
D
Perform address validation with an external service, while storing the customer record.

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Correct answer: D