Salesforce PROCESS-AUTOMATION Online Practice Questions and Exam Preparation

Salesforce PROCESS-AUTOMATION Online Questions & Answers

• Question 1:

  The Administrator at Universal Containers has received a requirement to create a one-click solution to update the Case status to Closed and send out a confirmation email (using an HTML Email Template) to the customer. Which standard feature can the Administrator leverage to accomplish this?

  A. Look for an ISV solution that can be deployed in the org.
  B. Use Workflow Rules with custom Apex to trigger email.
  C. Send an email from a process by using "Send an email" action.
  D. Use HTML email template from Flow and create an email alert.
  D. Use HTML email template from Flow and create an email alert.

• Question 2:

  What are three best practices a business analyst should keep in mind when creating a Flow?

  A. Create a draft version of the flow and delete it after the real version has been successfully run at least once.
  B. Plan out their flow before they start building.
  C. Identify the Salesforce IDs and hardcode them in a process so they can be easily referenced.
  D. Provide an error handler.
  E. Wait until the end of the flow to make changes to the database.
  B. Plan out their flow before they start building.
  D. Provide an error handler.
  E. Wait until the end of the flow to make changes to the database.

• Question 3:

  Which is an input variable supported in Flows?

  A. Record Collection Variable
  B. Picklist
  C. Collection
  D. Record Variables
  D. Record Variables

• Question 4:

  What are the three considerations in building custom screen components in flow?

  A. Users can run the flow only in Lightning runtime
  B. Screen components can be installed from AppExchange or custom built
  C. Enable "Use Lightning Components" checkbox in the flow property, prior to integrating the components
  D. The flow's type should be Screen Flow
  E. Flow can be distributed using a Visualforce component
  A. Users can run the flow only in Lightning runtime
  B. Screen components can be installed from AppExchange or custom built
  D. The flow's type should be Screen Flow

• Question 5:

  An Administrator would like to put all open opportunities in the pipeline on freeze status (Stage) as soon as possible if the customer has any credit health issues or if the customer status is Red. How can the Administrator help the sales manager accomplish this?

  A. Create a flow to iterate over open opportunities and change the status if the account status is Red.
  B. Create a formula field
  C. Create a scheduled batch Apex to change the status of the opportunity to freeze if the account status is Red.
  D. Create an Apex trigger on the opportunity
  A. Create a flow to iterate over open opportunities and change the status if the account status is Red.

• Question 6:

  Universal Containers requested a custom field to be created on an Account and to display the number of open Cases related to this Account. How could the Administrator meet this requirement?

  A. Create a roll-up summary field.
  B. Use Process Builder to populate the custom field value.
  C. Use a Flow to populate the custom field value.
  D. Use scheduled Apex to populate the custom field value.
  C. Use a Flow to populate the custom field value.

• Question 7:

  What occurs when a flow interview fails?

  A. The user receives an error exception that notifies all System Administrators.
  B. Salesforce sends an error email according to the fault path.
  C. Salesforce sends an error email in the user's default language who ran the flow.
  D. The user is redirected to the beginning of the flow.
  B. Salesforce sends an error email according to the fault path.

• Question 8:

  The Salesforce Admin needs to automate a process that sends an approval request to the VP of Sales for any account record that changes from Prospect to New Customer. What process automation capabilities would the Admin use to meet this requirement?

  A. Use an Apex Trigger to change the Account field value from "Prospect" to "Customer" and email the Account Owner as a reminder to get an approval from their Manager.
  B. Use a Record-Triggered Flow to change the Account field value from "Prospect" to "Customer" and email the Account Owner.
  C. Use a Flow to update the field and trigger an Approval Process to notify the VP of Sales.
  D. Use a Process to monitor the changed field value on the Account object from "Prospect" to "Customer" and an action to submit the record to an Approval Process.
  D. Use a Process to monitor the changed field value on the Account object from "Prospect" to "Customer" and an action to submit the record to an Approval Process.

• Question 9:

  Dreamhouse Realty is looking to build an application for its internal users that will display calculated values in real-time based on data stored in multiple external systems. The number of objects in the data set is expected to stay constant over time. Some of the external data include alerts that need to be displayed as-is. What could help the architect build out a solution for the above requirements?

  A. Flows, Local Action, External Objects
  B. Flow Orchestration, MuleSoft Integrator, External Objects
  C. Flow Connect, Flows, MuleSoft Integrator
  D. Flows, MuleSoft Integrator, Salesforce Connect
  D. Flows, MuleSoft Integrator, Salesforce Connect

• Question 10:

  What is true about using External Objects in flows?

  A. External Object records can be read or updated from flow but cannot be created.
  B. External Objects can be referenced only via SOAP API.
  C. External Objects can be referenced in flow, just like any internal objects without any restrictions.
  D. External ID and Display URL fields should not be updated within a flow.
  A. External Object records can be read or updated from flow but cannot be created.