Salesforce PROCESS-AUTOMATION Online Practice Questions and Exam Preparation

Salesforce PROCESS-AUTOMATION Online Questions & Answers

• Question 61:

  The Administrator at Universal Containers (UC) needs to develop a flow to get the Sales reps' feedback on closed Opportunities. The administrator wants to use the Opportunity object's object-specific action to launch it. Which standard feature can help UC accomplish this?

  A. Use Process Builder and Salesforce Survey functionality with object-specific action on the Opportunity object.
  B. Use Salesforce Survey functionality to help capture feedback.
  C. Use Process Builder with custom Apex to capture feedback.
  D. Use Salesforce Flow with object-specific action on the Opportunity object.
  D. Use Salesforce Flow with object-specific action on the Opportunity object.

• Question 62:

  For a banking institution, which scenario is a good use case for Salesforce Flow for Service?

  A. When a customer calls and wants to confirm an account balance, the service agent can look it up.
  B. When agents get a break, they use the Actions and Recommendations component to map out where to go for lunch.
  C. When a customer wants to locate a branch near their home, the agent locates a nearby office.
  D. When a customer applies for a loan, the service agent runs a credit history check, completes the application, and processes it.
  D. When a customer applies for a loan, the service agent runs a credit history check, completes the application, and processes it.

• Question 63:

  Which browser does not support Salesforce automation tools?

  A. Microsoft Internet Explorer
  B. Apple Safari
  C. Mozilla Firefox
  D. Google Chrome
  A. Microsoft Internet Explorer

• Question 64:

  In which three ways can a flow designer distribute flows that involve user interaction?

  A. Microservice Frame
  B. Flow Actions
  C. Custom Lightning Web Components
  D. Field Portal Mobile App
  E. Lightning Pages
  B. Flow Actions
  C. Custom Lightning Web Components
  E. Lightning Pages

• Question 65:

  To run flows, a user must have which permission?

  A. Manage Flows
  B. Flow User
  C. Run Flows
  D. View Screen Flows
  C. Run Flows

• Question 66:

  What should an Administrator do to allow the value of a variable to be retrieved by the source that started the flow?

  A. Select "Field is required" checkbox
  B. Select "Allow Multiple Values" checkbox
  C. Select "Available for output" checkbox
  D. Select "Available for input" checkbox
  C. Select "Available for output" checkbox

• Question 67:

  Which three actions can a business analyst take with a process action?

  A. Submit the record for approval.
  B. Send email and/or Post to Chatter.
  C. Import field values from another record and merge them with the record that started the process.
  D. Create and update the record that started the process or any related record.
  E. Export up to 3 resources that are currently being used in the flow or process.
  A. Submit the record for approval.
  B. Send email and/or Post to Chatter.
  D. Create and update the record that started the process or any related record.

• Question 68:

  An Administrator needs to notify the CEO via email requesting sign-off anytime an Opportunity's discount reaches higher than 40%. Which tool should the Administrator use to accomplish this?

  A. Process Builder
  B. Flow Builder
  C. Apex Trigger
  D. Approvals
  A. Process Builder

• Question 69:

  An Administrator is creating a login flow for a new application that will be deployed on Salesforce. They need to create a login screen with input fields and then create an automation logic to help validate the credentials and access. What is the right design for this solution?

  A. Leverage Process Builder with Workflow rules for displaying the input fields and for handling the post login logic and process.
  B. Leverage Screen Flow for displaying the input fields and custom Apex triggers for the post login logic and process.
  C. Leverage Screen Flow for displaying the input fields and Autolaunched Flow for handling the post login logic and process.
  D. Leverage Screen Flow for displaying the input fields and for handling the post login logic and process.
  D. Leverage Screen Flow for displaying the input fields and for handling the post login logic and process.

• Question 70:

  Which Flow Element should the Administrator select to pause a Flow and collect information from a user for further processing?

  A. Logic
  B. Integration
  C. Action
  D. Screen
  D. Screen