Microsoft PL-200 Online Practice Questions and Exam Preparation

Microsoft PL-200 Online Questions & Answers

• Question 231:

  HOTSPOT

  You are designing a Power Virtual Agents chatbot for a store.

  You need to teach the chatbot to acknowledge the store's product categories and the variations within specific categories.

  You need to create custom entities to provide the chatbot with the knowledge of the product categories.

  Which features shoulda you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  

  

  ---

  Box 1: Smart matching

  Smart match: This option is part of the intelligence supported by the bot's language understanding model. It provides the flexibility to let the bot take in user input in a fuzzy way based on the list items given to the entity.

  Specifically, when this toggle is on, it lets the bot autocorrect misspellings and expands the matching logic semantically, such as automatically matching "softball" to "baseball".

  

  Box 2: Synonyms

  Synonyms: This option allows you to manually expand the matching logic by adding synonyms. Smart match and synonyms seamlessly work together to make your bot even smarter.

  For example, for the "hiking" product category, you can add "trekking" and "mountaineering" as synonyms. For "Yoga", you can add "Pilates" as a synonym.

  Box 3: Slot filling

  Captures user input (e.g., product category) into variables for later use

  References:

  https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling

• Question 232:

  You must escalate chatbot conversations.

  What should you use?

  A. Topic
  B. Escalation
  C. Variable
  D. Entity
  B. Escalation

• Question 233:

  Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

  After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

  A company uses a model-driven app.

  The company needs to automatically update the Status column in real time.

  You need to configure this feature.

  Solution: Create a flow that has an Update item action.

  Does the solution meet the goal?

  A. Yes
  B. No
  B. No

  ---

  Explanation

  Real-time Workflow: Configure a synchronous "Update Record" workflow to ensure the status changes immediately.

  Business Rules: Use entity-scoped business rules for real-time validation and updates

  References:

  https://learn.microsoft.com/en-us/power-apps/maker/data-platform/configure-workflow-steps

• Question 234:

  DRAG DROP

  You are modifying a model-driven app. You set up a customer table in Microsoft Power Platform to retrieve user data. You set up a form with the following columns for users to enter their data. The form includes the following columns:

  

  The form must do the following:

  1. The Country/region column must automatically populate with US when English is chosen as a language. If the user selects Other for this column, the column must remain blank so that user can enter a value.

  2. The Passport expiration date column must appear only if the user selects Yes in the Passport ownership column.

  You need to configure the app with the least amount of effort.

  What should you configure? To answer, drag the appropriate solution component to the correct requirements. Each solution component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  

• Question 235:

  You are designing a Power Virtual Agents chatbot.

  The chatbot must be able to maintain customer information if the conversation topic changes during a dialog.

  You need to configure variables to store customer name and email address.

  Which type of variable should you create?

  A. session
  B. topic
  C. bot
  D. slot
  C. bot

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  Explanation

  By default, a variable's value can only be used in the topic where this variable gets created.

  However, you might want the bot to use the same value across topics. This means the bot can remember the necessary context when a conversation spans multiple topics. In some systems, these types of variables are known as global variables. In Power Virtual Agents, these variables are called bot variables, because they apply across the entire bot.

  References:

  https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot

• Question 236:

  HOTSPOT

  You need to create a filter for the Underage Prospects view.

  How should you set up the expression for the filter? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  

  

  ---

  Underage prospects are defined as those younger than 18 at the current time. The Current Age calculated field dynamically reflects age based on the current date, ensuring the view updates automatically without manual changes.

  Using Is less than 18 ensures the filter continuously identifies underage prospects as required.

• Question 237:

  A company sells all types of bicycles, bicycle parts, and accessories. You are creating a chatbot by using Microsoft Power Virtual Agent for the bicycle shop.

  When someone types in a bicycle brand name or terms such as helmet or shoes, the chatbot must automatically go to the accessories section of the chatbot.

  You need to configure the chatbot functions.

  Which two functions should you configure? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Entities
  B. Fallback topic
  C. Smart matching
  D. Synonyms
  E. Slot filling
  A. Entities
  D. Synonyms

  ---

  Explanation

  In Power Virtual Agents, to route user input such as bicycle brand names or related terms (e.g., helmet, shoes) to a specific topic (accessories), you need to enhance how the bot understands user input.

  Option A. Entities

  Entities allow you to recognize and categorize key information (e.g., product types, brand names). This helps the bot understand that inputs relate to "accessories".

  Option D. Synonyms

  Synonyms allow different words (e.g., helmet, shoes, gear) to map to the same concept, ensuring the bot correctly triggers the accessories topic.

  Incorrect options:

  Option B. Fallback topic Used when no intent is recognized Option

  C. Smart matching Helps with phrase matching but does not structure domain understanding Option

  E. Slot filling Used for collecting data, not routing topics

  Therefore, the correct configuration is Entities and Synonyms.

• Question 238:

  On a Contact record, a user creates a Note record that contains the word running.

  One week later, the user reports that they cannot find the Contact record associated with the Note record.

  You need to find the Note record.

  Solution: Use Relevance Search to search for the word run.

  Does the solution meet the goal?

  A. Yes
  B. No
  A. Yes

  ---

  Explanation

  In Microsoft Dataverse, Dataverse Search (formerly relevance search) supports linguistic search capabilities, including word stemming.

  This means searching for "run" will return results that include variations such as "running".

  Additionally, Dataverse Search indexes Note (annotation) records, allowing them to be retrieved through keyword searches.

  Therefore, using Dataverse Search with the term "run" will successfully locate the Note record containing "running," and the solution meets the goal.

• Question 239:

  DRAG DROP

  You plan to create a canvas app with multiple screens.

  The app needs to store temporary data while the app is running. The app has the following data requirements:

  1. Each screen must maintain a separate copy of data and pass the data to another screen.

  2. The app must be able to update separate rows of a table independently.

  You need to configure variables for the data.

  Which variable types should you use? To answer, drag the appropriate variable types to the correct requirements. Each variable type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  

  ---

  In Microsoft Power Apps:

  Context variables are scoped to a single screen and can be passed between screens using Navigate(), making them ideal for screen-specific data handling Collections store tabular data in memory and allow you to manage and update multiple records (rows) independently Global variables are not suitable here because they are shared across the entire app and do not provide screen-level isolation

  Therefore:

  Screen-specific data Context variable

  Row-level data operations Collection

• Question 240:

  You are creating tables for use with Microsoft Power Platform components.

  The display names of the tables must not be changed when the solution is promoted to the user acceptance testing environment.

  You need to apply this restriction to the solution.

  Where should you make the changes?

  A. Segmented solution
  B. Default solution
  C. Power Apps
  D. Unmanaged solution
  E. Managed solution
  E. Managed solution