Microsoft PL-200 Online Practice Questions and Exam Preparation

Microsoft PL-200 Online Questions & Answers

• Question 211:

  HOTSPOT

  A company plans to implement AI Builder to add intelligence to several business processes.

  Each business process uses different sources and produces different outputs.

  You need to determine which AI Builder model types to use.

  Which model types should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  

  

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  References:

  https://docs.microsoft.com/en-us/ai-builder/form-processing-model-overviewhttps://docs.microsoft.com/en-us/ai-builder/entity-extraction-overview

• Question 212:

  You need to capture the Date Completed value from the website using a desktop flow.

  Which method should you use?

  A. Use optical character recognition (OCR) on the screen to locate and extract the value.
  B. Display an input dialog and prompt the user to enter the value.
  C. Extract the value from the window the browser is using.
  D. Retrieve the value from the HTML element in the webpage.
  D. Retrieve the value from the HTML element in the webpage.

• Question 213:

  A company creates a Microsoft Power Apps app through the Power Apps designer portal for use in Microsoft Teams.

  This app needs to be promoted to the user acceptance testing environment.

  You reed to complete the Microsoft recommended actions before you export the solution.

  Which two actions should you complete? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Write validation tests.
  B. Set the Optimized embedding appearance field to true.
  C. Publish all changes.
  D. Run the solution checker.
  E. Clone a solution.
  C. Publish all changes.
  D. Run the solution checker.

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  Explanation

  References:

  https://www.eimagine.com/ui/

• Question 214:

  DRAG DROP

  You are a Dynamics 365 Customer Service help desk administrator.

  Cases entered in forms require different types of data to be stored in different types of fields.

  You need to create forms for each of the following case types:

  

  Which form types should you create? To answer, drag the appropriate form types to the meet the data entry requirements. Each source may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  

• Question 215:

  You are a Dynamics 365 Customer Service system administrator. You create an app for the sales team.

  Members of the sales team cannot access the app.

  You need to ensure that sales team members can access the app.

  Where should you configure app permissions?

  A. Security Roles
  B. Manage Roles
  C. Dynamics administration center
  D. Dynamics 365 home
  B. Manage Roles

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  Explanation

  Manage access to apps by using security roles.

  You can choose what users see and access from the My Apps page or the Customer Engagement home page by giving app access to specific security roles. Users will have access to apps based on the security roles they're assigned to.

  1. Go to Settings > My Apps.

  2. In the lower-right corner of the app tile you want to manage access for, select More options (...), and then select Manage Roles.

  3. Enter the following in the Manage Roles dialog box:

  a) App URL Suffix b) Roles c) Select Save.

  4. Refresh the My Apps page.

  5. Go to the Apps Being Edited view, and publish the app again.

  https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/manage-access-apps-security-roles

• Question 216:

  HOTSPOT

  You need to address the executive's concerns regarding unnecessary data access.

  Which security changes should you make? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  

  

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  Box 1: Assign records to a service account and add the team member doing the verification by using an access team.

  When to use access teams 1. The teams are dynamically formed and dissolved. This typically happens if the clear criteria for defining the teams, such as established territory, product, or volume aren't provided.

  2. The team members require different access rights on the records. You can share a record with several access teams, each team providing different access rights on the record. For example, one team is granted the Read access right on the account and another team, the Read, Write and Share access rights on the same account.

  3. A unique set of users requires access to a single record without having an ownership of the record.

  Box 2: Assign records to the QV team when the service request is completed.

  Issues: More employees than are required can access individual client information and continue to have access after a service request is completed.

  Management has decided to create a new qualification verification (QV) role to help ensure that clients get the most accurate results. This role examines completed work to ensure that nothing is missed.

  When users go on vacation, all their outstanding Service Request records are assigned to a substitute employee. The substitute employees are unable to see all the qualifications related to their service requests.

• Question 217:

  You must define chatbot conversation flow.

  What should you use?

  A. Topic
  B. Variable
  C. Table
  D. View
  A. Topic

• Question 218:

  On a Contact record, a user creates a Note record that contains the word running.

  One week later, the user reports that they cannot find the Contact record associated with the Note record.

  You need to find the Note record.

  Solution: Use Quick Find search on the Notes list to search for the word run.

  Does the solution meet the goal?

  A. Yes
  B. No
  B. No

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  Explanation

  Instead use Relevance Search.

  Note: Relevance Search finds matches to any word in the search term in any field in the entity. Matches may include inflectional words, like "stream," "streaming," or "streamed."

  References:

  https://docs.microsoft.com/en-us/power-platform/admin/configure-relevance-search-organization#what-is-relevance-search

• Question 219:

  HOTSPOT

  You need to create a flow to send an email to the primary contacts.

  Which action should you configure? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  

  

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  The requirement states the email must be sent weekly, so the correct trigger is Recurrence.

  To identify all relevant primary contacts (e.g., underage prospects and their linked contacts), the flow must retrieve multiple records, which requires List rows.

  To send the email and ensure it is tracked properly, Send an email (V2) is the appropriate action, as it integrates with Outlook and supports tracking.

• Question 220:

  You are a Dynamics 365 administrator for a veterinarian clinic.

  On the client appointment form, there is a dropdown field for clients to select their type of pet. If a client selects the option Other, the veterinarian wants a text field to appear so that additional details can be added.

  You need to create a dynamically visible field.

  What should you configure?

  A. field visibility on the form
  B. workflow
  C. business process flow
  D. business rule
  D. business rule

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  Explanation

  https://www.sherweb.com/blog/dynamics-365/configuring-business-rules-within-microsoft-dynamics-365-crm/