NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 41:

  The quality director would like to prepare the team for the upcoming accreditation survey. Which of the following would ensure continuous team survey readiness?

  A. Routine internal evaluations
  B. Gap analysis of any new standards
  C. Annual mock survey
  D. Just-in-time assessments
  A. Routine internal evaluations

• Question 42:

  A rapid cycleimprovement team has met for six months. The team set a clear aim, gathered data, and identified barriers, but has not conducted any tests of change. Team members are also not completing assignments. Which of the following tools should be used to get the team back on track?

  A. Gantt chart
  B. Ishikawa diagram
  C. spaghetti diagram
  D. value stream map
  A. Gantt chart

• Question 43:

  Which of the following should a healthcare plan use to collect satisfaction data from its health plan members?

  A. data collected through questionnaires or surveys
  B. claims data obtained from healthcare payors
  C. disease data obtained from disease registries
  D. data collected from the electronic health record
  A. data collected through questionnaires or surveys

• Question 44:

  Prior to the implementation of a new electronic health record (EHR), a facility charters a failure mode and effects analysis (FMEA) team. After mapping out the process for creating a new patient chart, the next step should be to:

  A. Examine each step for potential process failures.
  B. Determine the reasons for identified process failures.
  C. Calculate risk priority numbers for each process failure.
  D. Consider the consequences of each process failure.
  A. Examine each step for potential process failures.

• Question 45:

  A performance improvement team is looking at data from similar medical centers to improve patterns of care. This method of assessment is known as:

  A. Outcome measurement
  B. Benchmarking
  C. Peer review
  D. Statistical analysis
  B. Benchmarking

• Question 46:

  Which of the following is the appropriate group to review care delivered by an individual physician to a patient who suffered a serious adverse event?

  A. peer review committee
  B. quality council
  C. governing body
  D. bioethics committee
  A. peer review committee

• Question 47:

  The staff in the outpatient department complete the morning schedule at varied times. There are multiple factors in the variation such as number of patients, complexity of the cases, and the number of cancellations. To identify common-cause variation affecting the completion of the morning schedules, what type of chart should be utilized?

  A. pie chart
  B. bar chart
  C. line graph
  D. control chart
  D. control chart

• Question 48:

  Practice guidelines should be based on __________

  A. cost-benefit analysis.
  B. scientific evidence.
  C. computer-generated data.
  D. utilization review criteria.
  B. scientific evidence.

• Question 49:

  Infection control risk assessments are performed to ______________

  A. prioritize organizational infection prevention and control goals.
  B. Identify types of personal protection needed by the organization.
  C. develop the organization's Infection prevention and control program.
  D. determine decontamination practices for the organization.
  A. prioritize organizational infection prevention and control goals.

• Question 50:

  The collection, analysis, and Interpretation of data for planning, Implementing, and evaluating health programs is ____

  A. prevalence.
  B. surveillance.
  C. Incidence.
  D. sampling.
  B. surveillance.