NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 581:

  An organization with a focus on population health may use data to

  A. Identify high-risk low-volume processes
  B. Determine the voice of the customer
  C. Determine high cost procedures
  D. Identify high-risk patients
  D. Identify high-risk patients

• Question 582:

  To best achieve a low rale of harm In spite of Inherent risks In healthcare, an organization must

  A. adopt a zero tolerance for defect policy.
  B. employ effective physician leaders.
  C. meet at least 95% of accreditation standards.
  D. apply principles of high reliability.
  D. apply principles of high reliability.

• Question 583:

  An increased number of outpatient surgery patients present to the emergency department with complaints of pain. Which would be the best strategy to address these occurrences?

  A. Standardize post-operative pain management protocols.
  B. Ensure patients have their home pain medications prior to discharge.
  C. Evaluate pain reassessment data in the post-anesthesia unit.
  D. Re-educate emergency room nurses on pain assessment.
  A. Standardize post-operative pain management protocols.

• Question 584:

  Where in the process of ensuring correct surgery does a "time-out" take place?

  A. just before leaving the unit
  B. immediately before surgery
  C. just before entering the operating room
  D. immediately upon arrival in the recovery room
  B. immediately before surgery

• Question 585:

  A quality professional is assessing team performance. Which of the following results would be associated when applying evaluation criteria to assess productivity?

  A. Unmet goals
  B. Increased knowledge of improvement
  C. Team dissatisfaction
  D. Positive culture of improvement
  D. Positive culture of improvement

• Question 586:

  Which of the following is the best strategy for executive leaders to improve patient safety within an organization?

  A. Model Just Culture practices.
  B. Counsel staff involved in errors.
  C. Implement leadershiprounds.
  D. Support a blameless environment.
  A. Model Just Culture practices.

• Question 587:

  Which of the following elements of an audit for a primary care office provides information about patient safety?

  A. Hours of operation and after-hours access
  B. Emergency supplies and medications
  C. Medical record privacy policy
  D. Capacity to accept new patients
  B. Emergency supplies and medications

• Question 588:

  The quality professional is preparing for the annual review of a quality management program. The most important objective of the review is to evaluate the:

  A. Departmental mission statement.
  B. Scope of the program.
  C. Program's effectiveness.
  D. Performance targets for the upcoming year.
  C. Program's effectiveness.

• Question 589:

  During a regulatory survey, an organization received deficiencies in the handling of medical waste. What is the organization's next step?

  A. Educate frontline staff on handling medical waste.
  B. Validate compliance with the updated medical waste handling process.
  C. Update the policy on medical waste handling.
  D. Develop a targeted action plan on medical waste handling.
  D. Develop a targeted action plan on medical waste handling.

• Question 590:

  To best achieve a low rate of harm in spite of inherent risks in healthcare, an organization must:

  A. Meet at least 95% of accreditation standards.
  B. Employ effective physician leaders.
  C. Apply principles of high reliability.
  D. Adopt a zero-tolerance for defect policy.
  C. Apply principles of high reliability.