NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 371:

  A performance improvement coordinator is having difficulty keeping a new team focused on its goal of decreasing patient waiting times. To understand why the team process is not working, the team leader shouldinitially assess the

  A. composition of the team.
  B. attendance at team meetings.
  C. amount of data collected.
  D. method of data collection.
  A. composition of the team.

• Question 372:

  Which of the following Is true of a clinical pathway?

  A. depicted using a value stream map
  B. limited to one patient care setting
  C. used to reduce variations in care
  D. required for accountable care organizations
  C. used to reduce variations in care

• Question 373:

  An organization Is tracking Infection rates to determine the benchmarks for the next fiscal year. The team Is analyzing the data for Infection rates. Which key variables are missing to interpret the graph?

  

  A. the standardized infection ratio for the previous year and denominator for each measure
  B. the timeframe for each data point andthe source (or the target line
  C. the mode of the data points and expected rate for external hospitals
  D. the quality of patients and hospital compliance with handwashing
  B. the timeframe for each data point andthe source (or the target line

• Question 374:

  To evaluate outcomes, an ambulatory/outpatient care unit should analyze:

  A. Canceled surgeries
  B. Time of surgeries
  C. Admissions to the hospital
  D. Delays in obtaining laboratory results
  C. Admissions to the hospital

• Question 375:

  A healthcare quality professional works in a primary care setting and has been asked to develop a patient safety program. The first step in program development is to

  A. complete a literature search.
  B. survey patients.
  C. visit similar organizations.
  D. define the scope.
  D. define the scope.

• Question 376:

  Four surgical centers formed a collaboration to reduce post-operative infection rates. The goal was to reduce infection rates by 20% from baseline. Which center met the goal?

  A. Center A
  B. Center B
  C. Center C
  D. Center D
  D. Center D

• Question 377:

  Which of the following is the most effective means of communicating commitment to patient safety?

  A. CEO presenting most recent medication error rates to the governing body
  B. articles by a CEO in the employee newsletter
  C. posters and bulletin boards on units displaying up-to-date patient falls data
  D. senior leaders having discussions on units with front-line staff
  D. senior leaders having discussions on units with front-line staff

• Question 378:

  Several leaders in a healthcare facility have differing opinions regarding the pursuit of alternative certifications and recognitions. The Chief Quality Officer (CQO) has opted to retain an external quality consultant to determine relevance, appropriateness, and readiness for an alternative certification. The most appropriate role for an external consultant is to

  A. Uncover other opportunities for improvement within the facility
  B. Support the CQO's choice for alternative certification
  C. Evaluate the facility's needs, goals, and stakeholder input
  D. Determine the final certification selection
  C. Evaluate the facility's needs, goals, and stakeholder input

• Question 379:

  An initial step to address health disparities within a population is to:

  A. Expand the collection and standardization of health equity data.
  B. Create dashboards to visualize gaps in health equity.
  C. Increase accessibility to healthcare services for all equally.
  D. Engage with community leaders and identify available resources.
  A. Expand the collection and standardization of health equity data.

• Question 380:

  Care that does not vary in quality because of gender, ethnicity, geographic location, or socioeconomic status is said to be

  A. Efficient
  B. Effective
  C. Equitable
  D. Evidence-based
  C. Equitable