NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 391:

  To determine the success of a transfusion quality improvement project, a healthcare quality professional should:

  A. Present the results to the staff.
  B. Monitor patient outcomes.
  C. Provide the report to the state department of health.
  D. Share results with the governing board.
  B. Monitor patient outcomes.

• Question 392:

  In addition to the mean, which of the following are measures of central tendency?

  A. Standard deviation and variance
  B. Standard deviation and median
  C. Mode and variance
  D. Mode and median
  D. Mode and median

• Question 393:

  In a quality improvement team, the primary role of the facilitator Is to

  A. ensure that team project goals are met.
  B. promote effectivegroup dynamics.
  C. provide content expertise.
  D. design team structure.
  B. promote effectivegroup dynamics.

• Question 394:

  The trend of a variable over time is best illustrated by a:

  A. Pie chart
  B. Pictogram
  C. Line graph
  D. Frequency distribution
  C. Line graph

• Question 395:

  A healthcare quality professional has been asked to assess afacility's patient safety culture.

  Which of the following should be surveyed?

  A. A stratified sample of physicians and nurses
  B. All patients and their families
  C. All staff and physicians
  D. A random sample of leaders and staff
  C. All staff and physicians

• Question 396:

  An ambulatory care practice has reviewed data to identify patients with multiple visits to the emergency room within the last six months. The population health management technique for this type of data review is called

  A. Cold-spotting
  B. Hot-spotting
  C. Syndromic surveillance
  D. Public health surveillance
  B. Hot-spotting

• Question 397:

  A healthcare quality professional has been informed of a significant medication error resulting in patient harm. A multidisciplinary team should be selected to conduct a

  A. Multiple regression analysis
  B. Variation analysis
  C. Root cause analysis
  D. Failure mode and effects analysis (FMEA)
  C. Root cause analysis

• Question 398:

  Process improvement projects can be evaluated by using ____________

  A. A dashboard
  B. A matrix diagram
  C. A flow chart
  D. An Ishikawa diagram
  A. A dashboard

• Question 399:

  For which incident would a process improvement manager be required to perform a root cause analysis (RCA)?

  A. Incorrect critical care patient transported to radiology.
  B. Admitting a visitor who fell on hospital grounds.
  C. Wrong prescription given to a discharged patient with diabetes.
  D. Procedure performed on the wrong knee.
  D. Procedure performed on the wrong knee.

• Question 400:

  Senior leaders of a managed care organization have consulted a healthcare quality professional on the purchase of a clinical data management software system to support performance improvement. Which of the following should be considered first?

  A. the organization's goals for the system
  B. the cost of the software
  C. the end users' feedback related to the software
  D. the ability to integrate with existing information systems
  A. the organization's goals for the system