NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 351:

  Which of the following could be used as an outcome measure during indicator development?

  A. laboratory compliance with policy and procedure for drawing peak and trough levels
  B. staff adherence to a standard of practice
  C. required diagnostic testing performed before medication was prescribed
  D. complication rate for a specific surgical procedure
  D. complication rate for a specific surgical procedure

• Question 352:

  The expectation to maintain continuous survey readiness must be supported and driven by the

  A. executive team.
  B. quality team.
  C. risk manager.
  D. compliance officer.
  A. executive team.

• Question 353:

  Who is responsible for aligning resources and ensuring accountability in an improvement project?

  A. team leader
  B. sponsor
  C. process owner
  D. facilitator
  B. sponsor

• Question 354:

  A healthcare quality professional can conclude that clinical performance measures in disease specific certification programs are best supported by the

  A. practice guidelines.
  B. regulatory requirements.
  C. compliance committee.
  D. licensing requirements.
  A. practice guidelines.

• Question 355:

  A risk manager comes to the quality improvement (QI) professional and requests help to improve compliance with a corrective action plan. How can the QI professional help?

  A. Determine areas of non-compliance through a root cause analysis
  B. Determine if the action plan is in compliance with the national standards
  C. Provide an analysis for the Patient Safety Committee
  D. Provide disciplinary action to non-compliant departments
  A. Determine areas of non-compliance through a root cause analysis

• Question 356:

  Which of the following represents a quality management system with criteria that serve as a tool to assess and award best-in-class organizations?

  A. Baldrige Performance Excellence Program
  B. DNV GL Healthcare
  C. American Osteopathic Association (AOA)
  D. The Joint Commission
  A. Baldrige Performance Excellence Program

• Question 357:

  A hospital quality team notices there is an increased number of falls in the inpatient stroke unit. Which of the following is the best method to analyze the issue?

  A. fishbone diagram
  B. failure mode and effects analysis (FMEA)
  C. brainstorming
  D. process map
  A. fishbone diagram

• Question 358:

  A patient's weight is incorrectly documented in the electronic medical record. As a result, 10 times the appropriate medication dose is ordered for the patient. A nurse identifies the error and notifies the ordering physician. The medication is not administered to the patient. This is an example of

  A. An adverse event
  B. A near-miss event
  C. A sentinel event
  D. A never event
  B. A near-miss event

• Question 359:

  A quality improvement team has been trained on writing SMART aim statements. Below are the team's aim statements:

  Reduce adverse drug events in critical care by 10% within 12 months.

  Reduce the time from 911 call to intervention for cardiac complaints by 15%.

  Reduce30-day readmissions from 20% to 15%.Which of the following key elements in aim development appears to have been lost after the training?

  A. time-bound
  B. achievable
  C. measurable
  D. specific
  A. time-bound

• Question 360:

  An electronic medical records system was implemented in a department. Which of the following is the next step?

  A. Proceed with risk identification and prevention
  B. Report the results to senior leadership
  C. Implement the system throughout the organization
  D. Evaluate the system's performance
  D. Evaluate the system's performance