NAHQ-CPHQ Exam Details

  • Exam Code
    :NAHQ-CPHQ
  • Exam Name
    :Certified Professional in Healthcare Qualityination
  • Certification
    :NAHQ Certifications
  • Vendor
    :NAHQ
  • Total Questions
    :825 Q&As
  • Last Updated
    :Jun 01, 2026

NAHQ NAHQ-CPHQ Online Questions & Answers

  • Question 331:

    A hospital installed a new patient safety event reportingsystem. During the failure modes and effects analysis (FMEA), decreased use of the system and complexity of reporting were identified as potential failures. What should the team use to determine which failure mode to address first?

    A. detectability
    B. frequency of occurrence
    C. severity
    D. risk priority number

  • Question 332:

    Which of the following Is the best example of effective learning in a learning organization?

    A. management team taking a posttest after reading a bulletin on a regulatory standard
    B. management team auditing staff performance after a training program
    C. staff watching a video on how to complete a patient admission assessment
    D. staff using the results of a root cause analysis to change processes and improve patient safety

  • Question 333:

    Using the data below, which issue would be identified as a priority for further performance improvement? Issue High Risk High Strategic Priority Cost Customer Satisfaction Quality Concern Pressure Injuries

    Medication Errors Transfer to Higher Level of Care Within One Hour of Admission Miscommunication of Abnormal Findings

    A. Pressure Injuries
    B. Medication Errors
    C. Transfer to Higher Level of Care Within One Hour of Admission
    D. Miscommunication of Abnormal Findings

  • Question 334:

    A managed care peer review committee should obtain which of the following first?

    A. statement of authenticity
    B. clinical practice guidelines
    C. copies of the medical licenses
    D. confidentiality statement

  • Question 335:

    A director at a large health system is tasked with building a new population health program. What is the director's first step?

    A. Implement artificial intelligence programs to stratify patients into categories of risk.
    B. Identify strategies to incorporate social determinants of health screenings.
    C. Design a complex care management programfocused on chronic health conditions.
    D. Analyze the data infrastructure capabilities and sources of information.

  • Question 336:

    An outbreak of measles in a school district resulted in 58 cases over a period of 5 months. Which of the following data displays best illustrates the occurrence of student measles by month?

    A. Gantt chart
    B. Pie chart
    C. Cause-and-effect diagram
    D. Run chart

  • Question 337:

    Which of the following most accurately describes medication reconciliation?

    A. identifying and resolving medication discrepancies
    B. creating a list of a patient's prescription medications
    C. monitoring patient adherence to medication regimens
    D. sharing responsibility between pharmacy and nursing

  • Question 338:

    Which of the following is an outcome indicator for a radiology unit?

    A. Utilization of CT scan for low back pain
    B. Contrast-induced complications
    C. Mammography result turnaround time
    D. "Time-out" performed for interventional cases

  • Question 339:

    The primary objective of the project charter is to

    A. Track progress of the improvement project
    B. Evaluate the productivity of the involved departments
    C. Establish the purpose of the project
    D. Document the project expenses

  • Question 340:

    An improvement project was implemented to expand utilization of primary care services in a rural area where only 5% of residents sought primary care. The team established a goal of 20%of residents using primary care. The table below

    shows the results for the four months following implementation of the improvement:

    % Residents Using Primary Care

    Time | %

    Baseline | 5%

    Month 1 | 15%

    Month 2 | 20%

    Month 3 | 21%

    Month 4 | 22%

    Which of the following should the quality professional recommend to the organization?

    A. Implement another improvement cycle.
    B. Monitor for sustainment.
    C. Assess patient satisfaction with providers.
    D. Disband the improvement team.

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