NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 321:

  The quality professional has been asked to perform chart audits on a population to assess how often hypertension is being addressed by clinicians when hypertensive patients presented to theclinic in the last year. The clinic has over 8,000 patients diagnosed with hypertension. Which of the following would be most appropriate for the quality professional to consider when selecting a sampling methodology?

  A. Selection of patients who had a visit during the last month of the year
  B. Selection of 400 charts using a simple random sampling method
  C. Selection of 800 patients using a snowball sampling method
  D. Selection of the entire population as a sample to make sure the results are accurate
  B. Selection of 400 charts using a simple random sampling method

• Question 322:

  Based on the chart below, which of the following should beaddressed first?

  A. pain, constipation, PCP unavailable, nausea, and vomiting
  B. pain, constipation, PCP unavailable, and nausea
  C. pain, constipation, and PCP unavailable
  D. pain and constipation
  C. pain, constipation, and PCP unavailable

• Question 323:

  A continuous quality improvement team has proposed a major change in the billing process for home health service. Staff acceptance of the change is best facilitated by:

  A. Immediate implementation
  B. Medical staff education
  C. Long-range planning
  D. A pilot project
  D. A pilot project

• Question 324:

  In a healthcare organization Implementing ongoing performance Improvement (PI), which of the following will most likely benefit the PI goals of the organization?

  A. a system selected by middle and senior management resulting from proposals by consultants
  B. a comprehensive process developed. Implemented, and monitored by the quality management department
  C. cross-functional processes evaluated by multidisciplinary teams with the support of management
  D. discrete systems relevant to, and monitored by. individual departments
  C. cross-functional processes evaluated by multidisciplinary teams with the support of management

• Question 325:

  A team wants to select a group of patients to measure satisfaction with care. Which of the following is an example of probability sampling?

  A. Random sampling
  B. Convenience sampling
  C. Focus group sampling
  D. Quota sampling
  A. Random sampling

• Question 326:

  An organization notices an Increase In medication errors In three patient care areas. Which of the following concepts will be most effective when Improving medication administration workflows?

  A. elimination of wait time from the pharmacy
  B. Improvement of staff training on safe medication practices
  C. delivery of medications in batches each shift
  D. design of mistake-proof systems
  D. design of mistake-proof systems

• Question 327:

  A national health plan has recently acquired a local health plan. At the year anniversary of the merger, the -local health plan staff still struggles with the transition to the new organizational values. Which of the following Is the most likely explanation for the difficulty?

  A. Incomplete data integration.
  B. Staff transition program training Incomplete.
  C. Lack of buy-In of the new mission and vision.
  D. Continued support of both mission statements.
  C. Lack of buy-In of the new mission and vision.

• Question 328:

  The most effective method of communicating compliance with clinical practice guidelines is to disseminate results to

  A. The site managers
  B. Clinical committees
  C. The governing board
  D. Individual providers
  D. Individual providers

• Question 329:

  Which of thefollowing tools would best display nosocomial infection rates over time?

  A. scatter gram
  B. Pareto chart
  C. histogram
  D. run chart
  D. run chart

• Question 330:

  When prioritizing quality improvement initiatives, which of the following should take the highest priority?

  A. a high-performing patient experience metric with one month of decreased performance
  B. a process to comply with a new regulatory requirement beginning in the next quarter
  C. a high-risk, low-volume process with common cause variation in the past quarter
  D. an outcome measure outperforming the benchmark for the past 12 months
  B. a process to comply with a new regulatory requirement beginning in the next quarter