NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 191:

  Organizational leadership asks the healthcare quality professional to review patient identification safety events and develop an action plan. Which of the following steps is most effective for defining the problem?

  A. Review relevant policies and procedures
  B. Trend data with a control chart
  C. Use a Pareto chart to identify key issues
  D. Create a value stream map
  C. Use a Pareto chart to identify key issues

• Question 192:

  Which of the following payment systems carries the most financial risk for a provider?

  A. fee for service
  B. capitation
  C. pay for performance
  D. upside-only bundles
  B. capitation

• Question 193:

  Which of the following actions best demonstrates that an organization has begun the work necessary to achieve the Malcolm Baldrige award?

  A. creating a team to revise operations to conform to the Malcolm Baldrige requirements
  B. develop a crosswalk between Malcolm Baldrige and Joint Commission requirements
  C. determine effects on Centers for Medicare and Medicaid Services (CMS) Conditions of Participation.
  D. reviewing the Malcolm Baldrige standards to determine organization alignment
  D. reviewing the Malcolm Baldrige standards to determine organization alignment

• Question 194:

  X quality professional is reviewing medication adherence data for patients with type 2 diabetes. Based on the table below, whichneighborhood should be prioritized for additional interventions? | Percent of Patients with Type 2 Diabetes Not Taking Medications for 30+ Days | | --- | --- | | Neighborhood | Year 1 | Year 2 | | A | 5% | 10% | | B | 43% | 42% | | C | 20% | 40% | | D | 38% | 44% |

  A. Neighborhood A
  B. Neighborhood B
  C. Neighborhood C
  D. Neighborhood D
  D. Neighborhood D

• Question 195:

  Organizations with a positive safety culture are best characterized by

  A. mutual trust.
  B. self-directed teams.
  C. anonymous reporting.
  D. efficient staff.
  A. mutual trust.

• Question 196:

  A key concept in patient safety planning is to design procedures that

  A. meet the needs of individual departments.
  B. standardize patient care practices.
  C. make errors non-transparent.
  D. prevent all occurrences.
  B. standardize patient care practices.

• Question 197:

  Based on the data below, which unit should the quality Improvement coordinator focus on?

  

  A. Unit A
  B. Unit B
  C. Unit C
  D. Unit D
  B. Unit B

• Question 198:

  Which type of data could best be used to help identify health-determinant information in apatient population?

  A. payor claims
  B. preventive care checklist
  C. patient satisfaction
  D. event reporting
  B. preventive care checklist

• Question 199:

  A patient safety manager is asked to recommend the best action to reduce medication errors at a hospital. Which of the following is the most appropriate next step?

  A. Re-educate the nursing staff on correct medication administration procedures.
  B. Conduct research on implementation of a bar code medication administration system.
  C. Ask the unit managers to counsel staff following medication errors.
  D. Drill down onthe data to identify trends before making recommendations.
  D. Drill down onthe data to identify trends before making recommendations.

• Question 200:

  A quality professional is leading a team that was recently formed to identify ways to decrease length of stay. The team members have started arguing with each other over whose approach is best. Each team member thinks the team should focus on a different part of the patient journey first, and members are not listening to each other. Which of the following should the team leader do?

  A. Coach the team members to agree on shared goals
  B. Help the team stay on track
  C. Listen to the concerns of team
  D. Hold the members accountable to accomplish change
  A. Coach the team members to agree on shared goals