NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 181:

  During development of a clinical pathway, a quality professional should _____

  A. evaluate peer review committee findings.
  B. implement best practice alerts.
  C. consult peer-reviewed evidence.
  D. gather patient outcome data.
  C. consult peer-reviewed evidence.

• Question 182:

  The quality professional has been tasked to conduct focus groups to gather more information on culture of safety. What kind of data will this yield?

  A. Continuous
  B. Quantitative
  C. Discrete
  D. Qualitative
  D. Qualitative

• Question 183:

  When reporting infection control indicators to a governing body, a healthcare quality professional should demonstrate improvement with which of the following tools?

  A. Scatter plot
  B. Run chart
  C. Frequency plot
  D. Pie chart
  B. Run chart

• Question 184:

  In an improvement project to improve clinic flow, a spaghetti chart is best used to:

  A. Analyze the suppliers, inputs, processes, outputs, and customers.
  B. Identifyredundancies and wasted movement.
  C. Determine the strengths, weaknesses, opportunities, and threats of a process.
  D. Display the hierarchy of subtasks required to achieve an objective.
  B. Identifyredundancies and wasted movement.

• Question 185:

  A skilled nursing facility has implemented a process to address delays in diagnostic test result availability to the ordering provider. Which of thefollowing measurements will best document improvement in this process?

  A. lost specimen rate
  B. turnaround time
  C. average length of stay
  D. provider satisfaction
  B. turnaround time

• Question 186:

  Following the formation of a team, the success of the project will be most highly influenced by: A. Monitoring key metrics for sustainment.

  B. Maintaining communication with process owners.

  C. Prioritizing actions for more complex problems.

  D. Documenting the successes of the activities.

  Correct Answer. A
  A

• Question 187:

  An organization's nursing units report the following needlestick injuries:

  Unit # Needlestick Injuries # Admissions A 1,000 B C Which response by leadership demonstrates a culture of safety?

  A. Promote a non-punitive response to needlesticks reported
  B. Evaluate the needle safety device for Unit B
  C. Congratulate Unit A for fewer needlestick injuries
  D. Review training records for needlestick prevention
  A. Promote a non-punitive response to needlesticks reported

• Question 188:

  A healthcare quality professional Is assisting an organization with evaluating patient safety actions that will prevent errors of omission. Which of the following systems will most likely be effective?

  A. a reminder system that Is in close proximity to the task and provides sufficient information about what needs to be done
  B. a warning system that Is contiguous to the task and cues that the Individual Is about to Initiate the wrong intervention
  C. a proactive risk assessment system that Integrates with the task and automatically notifies the risk manager
  D. a detection system that notifies the team when an error has occurred and provides a checklist for mitigation measures
  A. a reminder system that Is in close proximity to the task and provides sufficient information about what needs to be done

• Question 189:

  In order to make effective long-term changes, performance Improvement emphasizes the need to study and understand

  A. outcomes.
  B. statistics.
  C. standards.
  D. processes.
  D. processes.

• Question 190:

  An important responsibility of each team member working on a team project is to

  A. complete assignments between meetings.
  B. investigate the existing data on the project.
  C. review team progress periodically.
  D. teach skills to the team during meetings.
  A. complete assignments between meetings.