Salesforce Salesforce Health Cloud HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Questions & Answers

• Question 1:

  Which two fields are optional when creating a new Care plan task? (Choose Two)

  A. Status

  B. Due Date

  C. Goal

  D. Problem

  E. Task Owner

  Correct Answer: BC

• Question 2:

  When bringing in the Business identifier for patient record from external system like EHRs, which entity is most suitable to hold that information in Health cloud?

  A. Sourcesytem identifier

  B. Contacts

  C. Account

  D. Identifier

  Correct Answer: D

• Question 3:

  In which two ways can an administrator ensure that Patient Risk scores are recalculated periodically? (Choose Two.)

  A. Setup a scheduled Apex batch job.

  B. Use the CMS recalculation API

  C. Use a third party API to recalculate CMS risk score

  D. Setup a Apex batch job and run the job manually

  E. Create a Healthcare Provider enrollment flow.

  Correct Answer: AD

  Reference and details below.

  

• Question 4:

  Which three actions can providers take with the help of the Contact Tracing feature in Health Cloud? (Choose three.)

  A. Perform an audit of the Contact Record to keep track of the changes made to the Contact record by users.

  B. Perform contact tracing of their internal employees during an infectious disease outbreak or pandemic.

  C. Perform contact tracing of their patients during an infectious disease outbreak or pandemic.

  D. Track their patients as contacts by using Contact entity in Salesforce.

  E. Track the location duration and number of participants in each contact encounter that the infected person was involved in.

  Correct Answer: BCE

• Question 5:

  Which of the following capabilities of the provider search would a customer service Agent use to help payers to find the right provider? (Choose Three)

  A. Use Provider search in an authenticated community page

  B. Use provider search in an unauthenticated community page

  C. Control the list of the fields displayed in the search panel and search results

  D. Use custom fields defined in healthcare provider and healthcare Practitioner Facility entities as part of the search provider.

  E. Use custom fields defined in any entities within the Provider data model in Health cloud as part of the search component.

  Correct Answer: ACD

• Question 6:

  Which data model is used to represent information via standard object and record types on standard objects to manage how care is covered?

  A. Health Insurance data model

  B. Coverage data model

  C. Payer data model

  D. Plan data model

  E. Benefit data model

  Correct Answer: A

• Question 7:

  Which two of the following statements are true about Care Teams? (Choose Two.)

  A. Care Team Members are optional on a Care Plan.

  B. A Care Plan must have a Coordinator as a member of the Care Team before a Care Plan Template can be applied.

  C. If the Problem and Goal objects use Private Sharing, Care Team Membership provides access to these objects.

  D. Communities must be enabled before External Care Team members can be added.

  Correct Answer: AB

• Question 8:

  Which step is recommended to be completed before migrating from Service Cloud to HC?

  A. Migrate all existing leads to candidate leads.

  B. Migrate patient data to person accounts.

  C. Uninstall any Sales Cloud related packages.

  D. Log a Salesforce support case.

  Correct Answer: B

• Question 9:

  Which Salesforce product allows encryption of Protected Health Information (PHI) data at rest to enhance Health Cloud?

  A. Tableau CRM

  B. Service Cloud

  C. Shield

  D. Health Cloud

  Correct Answer: C

• Question 10:

  A Health Cloud administrator would like to setup a new default sub-tab when opening record, where in the setup menu would the administrator go to accomplish this?

  A. Custom Permissions

  B. Custom Settings

  C. Custom Labels

  D. Custom Metadata Types

  E. Custom Object

  Correct Answer: B