Salesforce HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Online Practice Questions and Exam Preparation

Salesforce HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Online Questions & Answers

• Question 61:

  Which two fields areoptional when creating a new Care plan task? (Choose Two)

  A. Status
  B. Due Date
  C. Goal
  D. Problem
  E. Task Owner
  C. Goal
  D. Problem

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  Explanation/Reference:

  Goal ?and Problem (D) are optional fields when creating a new Care plan task. Status (A) and Task Owner (E) are required fieldswhen creating a new Care plan task. Due Date (B) is not a field on Care plan task, but rather on Task object.

• Question 62:

  A consultant needs to implement Health Cloud and is in the discovery stage of the project.

  Which three approaches should the consultant consider to collect information to understand where Health Cloud fits within the application architecture? (Choose Three)

  A. Identify personas involved and their existing pain points.
  B. Start writing Apex code to customize Health Cloud
  C. Build an architecture diagram depicting HealthCloud integrations
  D. Create business process diagrams to understand information flow
  E. Identify key stakeholders and how they measure success
  A. Identify personas involved and their existing pain points.
  C. Build an architecture diagram depicting HealthCloud integrations
  E. Identify key stakeholders and how they measure success

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  B is incorrect because writing Apex code to customize Health Cloud is not a discovery activity, but a development activity that should be done after the requirements and design are finalized.

  C is correct because building an architecture diagram depicting Health Cloud integrations can help the consultant understand how Health Cloud fits within the application architecture and what data sources and systems need to be connected.

  D is incorrect because creating business process diagrams to understand information flow is not a discovery activity, but a design activity that should be done after the requirements are gathered and validated. E is correct because identifying

  key stakeholders and how they measure success can help the consultant understand the vision and goals of the project and the expected outcomes and benefits of Health Cloud.

  References: Health Cloud Implementation Guide : Health Cloud Implementation Best Practices

• Question 63:

  Which add-on license enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment ?

  A. Einstein Vision
  B. Einstein Analytics Predictions
  C. Einstein Bots
  D. Einstein Activity Capture
  B. Einstein Analytics Predictions

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  Explanation/Reference:

  Einstein Analytics Predictions is an add-on license that enhances Health Cloud to allow you to highlight times when apatient is most likely to attend an appointment. It uses machine learning to analyze historical data and generate predictions based on various factors2. Einstein Vision, Einstein Bots, and Einstein Activity Capture are not related to this use case.

• Question 64:

  A consultant is working with an insurance provider to set up prior authorizations in Health Cloud. The provider requires a display of preauthorization outcomes from its external system which manages the end-to-end prior authorization process

  Which solution is appropriate to meet this use case?

  A. Service Preauth and Preauth Detail
  B. Care Request and Care Request Item
  C. Plan Benefit and Plan Benefit Item
  D. Care Preauth and Care Preauth Item
  B. Care Request and Care Request Item

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  Explanation/Reference:

  B is correct because Care Request and Care Request Item arethe standard objects in Health Cloud that are used to set up prior authorizations. Care Request represents a request for authorization of a service or procedure, and Care Request Item represents a specific service or procedure within the request. These objects can be integrated with an external system that manages the end-to-end prior authorization process, and display the preauthorization outcomes from that system. References: Care Request : Care Request Item : Prior Authorization in Health Cloud

• Question 65:

  During a design session, the client asks for best practices around when to use DataRaptors vs For which scenario should a consultant advise the client to use a single DataRaptor?

  A. The action must perform a SendMail task and check for any errors.
  B. The dataset requires connecting to an external data source, such as CSV or REST API
  C. The dataset required needs to read two SObjects with a clearly defined relationship.
  D. The task requires both a read and write of SObject data
  C. The dataset required needs to read two SObjects with a clearly defined relationship.

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  Explanation/Reference:

  C is correct because the dataset required needs to read two SObjects with a clearly defined relationship is a scenario where a single DataRaptor can be used. A DataRaptor Extract can query data from one or more Salesforce sObjects and their related fields using SOQL. A DataRaptor Load can save data to one or more Salesforce sObjects by creating or updating records. References: DataRaptor Extract : DataRaptor Load

• Question 66:

  Which three steps should be followed when setting up Intelligent Sales in Health Cloud? (Choose Three)

  A. Customize Visit Execution event object
  B. Customize the vendor product fulfillment flow
  C. Enable Intelligent Sales
  D. Set up permission set for Intelligent Sales
  E. Set Visit Inventory Management to enabled
  C. Enable Intelligent Sales
  D. Set up permission set for Intelligent Sales
  E. Set Visit Inventory Management to enabled

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  Explanation/Reference:

  According to the Salesforce documentation, there are three steps that should be followed when setting up Intelligent Sales in Health Cloud:

  Enable Intelligent Sales: This step allows you to turn on the Intelligent Sales feature in Health Cloud and configure some settings such as default visit duration, visit report template, and visit report email template. Set up permission set for

  Intelligent Sales: This step allows you to assign the appropriate permission sets to users who need access to Intelligent Sales features such as visit management, product catalog, order authorization, and inventorymanagement.

  Set Visit Inventory Management to enabled: This step allows you to enable the inventory management feature in Health Cloud and configure some settings such as default inventory location, default inventory transfer status, and default order

  authorization status.

• Question 67:

  As part of a post-visit summary, a client wants to send patients information documenting their visit and care plan. A patient advocate will select from templates to create personalized documents to send. Which tool should a developer use to provide the necessary functionality?

  A. Salesforce PDF Generator
  B. OmniStudio Document Generation
  C. Health Cloud Email Manager
  D. Contract Lifecycle Management
  B. OmniStudio Document Generation

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  Explanation/Reference:

  B is correct because OmniStudio Document Generation is the tool that can provide the necessary functionality to sendpatients information documenting their visit and care plan. OmniStudio Document Generation allows users to generate documents from Microsoft Word or PowerPoint templates that can include data from any Salesforce object or external data source. Users can select from predefined templates or create their own, and personalize the documents with conditional logic, data tokens, and tabulation. Users can also convert the documents to PDF format and send them via email or other channels. References: OmniStudio Document Generation : Intelligent Document Automation for Healthcare

• Question 68:

  How should a consultant at a large provider system model a patient in Health Cloud?

  A. Configure Account
  B. Leverage Contact-Contact
  C. Configure Contact
  D. Leverage Person Account
  D. Leverage Person Account

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  Explanation/Reference:

  D is correct because leveraging Person Account is the recommended way to model a patient in Health Cloud. A Person Account is a special type of account that combines the attributes of an account and a contact. It allows users to store information about individual people, such as name, address, phone number, email,and health details. Health Cloud uses Person Accounts to represent patients and members, and to enable various features and functionality, such as household data model, clinical data model, care management, and provider network management. References: Health Cloud Data Models for Healthcare : Take a Look at the Household Data Model

• Question 69:

  An agent at a MedTech company requires a Ul component that displays customer data and contains a link to create a new order. Once clicked, the link starts a process to build a new order and displays the available products for purchase. Which three OmniStudio capabilities are required to solve this use case? (Choose Three)

  A. DataRaptors
  B. OmniScript
  C. FlexCards
  D. Document Generation
  E. Integration Procedures
  B. OmniScript
  C. FlexCards
  D. Document Generation

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  Explanation/Reference:

  To solve the use case of creating a new order and displaying available products for purchase, a developer should leverage the following OmniStudio capabilities:

  OmniScript: This is a capability that allows developers to create guided flowsthat capture user inputs and execute business logic. OmniScript can be used to create a process that builds a new order based on customer data and product

  selection9. FlexCards: This is a capability that allows developers to create reusable UI components that display data from various sources. FlexCards can be used to create a component that shows customer data and contains a link to start

  the OmniScript flow10.

  Document Generation: This is a capability that allows developers to create documents based on templates and data from various sources. Document Generation can be used to create an order confirmation document that shows the details of

  the order and products purchased11. DataRaptors or Integration Procedures are not required capabilities for this use case.

• Question 70:

  During set up a salesforce admin is unable to install the health cloud claims unmanaged package. What is the reason?

  A. The health cloud managed package is missing
  B. The health cloud permission set license is missing
  C. The administrator is not registered in AppExchange
  D. The administrator doesn'thave health cloud license
  A. The health cloud managed package is missing

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  Explanation/Reference:

  According to the Salesforce documentation1, to install the health cloud claims unmanaged package, you need to have the health cloud managed package installed first. The health cloud managed package contains the core objects, fields, tabs, apps, components, and more that are required for health cloud functionality. The health cloud claims unmanaged packageis an extension that contains additional objects, fields, tabs, apps, components, and more that are specific to claims management1.