EXIN EX0-102 Online Practice Questions and Exam Preparation

EXIN EX0-102 Online Questions & Answers

• Question 121:

  Which phase transfers a successfully deployed new service to the Operate phase?

  A. Build
  B. Deliver
  C. Deploy
  D. Plan
  B. Deliver

• Question 122:

  What do the goals of the Reliability SMF include?

  A. Service maintainability is aligned to the business in a cost-effective manner.
  B. Service Continuity is aligned to the business in a cost-effective manner.
  B. Service Continuity is aligned to the business in a cost-effective manner.

• Question 123:

  What is a process within the Service Monitoring and Control SMF?

  A. Continuous monitoring
  B. Purge event logs
  C. Service monitoring requirements
  D. Static monitoring definition
  A. Continuous monitoring

• Question 124:

  What is the order of the four basic steps that MOF and MSF follow to create a new solution?

  A. Build, plan, deploy and operate the solution
  B. Deploy, operate, plan and build the solution
  C. Operate, build, plan and deploy the solution
  D. Plan, build, deploy and operate the solution
  D. Plan, build, deploy and operate the solution

• Question 125:

  What ITIL process maps to the Changing Quadrant?

  A. Configuration Management
  B. Incident Management
  C. Security Administration
  D. Service Level Management
  A. Configuration Management

• Question 126:

  Which of the following Team Role Clusters takes part in the Changing Quadrant of the Process Model?

  A. the Operations Role Cluster
  B. the Release Role Cluster
  C. the Security Role Cluster
  D. the Service Role Cluster
  B. the Release Role Cluster

• Question 127:

  Which of the following is an advantage of combining MOF and MSF?

  A. to implement an iterative, milestone-driven process
  B. to ensure that the solution developers have a good understanding of the Microsoft products
  C. to provide a complementary, integrated set of guidance that addresses the need for a consistent and unified approach to the overall IT life cycle
  D. to successfully deliver technology solutions faster, with fewer people and less risks, while producing higher quality results
  C. to provide a complementary, integrated set of guidance that addresses the need for a consistent and unified approach to the overall IT life cycle

• Question 128:

  What can be viewed in the Risks by Services List?

  A. A small number of major risks.
  B. All the risks that have been identified.
  C. For which risks the probability might be considerably reduced.
  D. Where the consequences of a risk affect a specific business function.
  D. Where the consequences of a risk affect a specific business function.

• Question 129:

  The service desk is a component of which SMF?

  A. Business/IT alignment SMF
  B. Customer Service SMF
  C. Policy SMF
  D. Service Monitoring and Control SMF
  B. Customer Service SMF

• Question 130:

  Which Team role type is the accountable role type for the Deliver Phase?

  A. Program manager
  B. Product manager
  C. Test manager
  D. Solution manager
  D. Solution manager