EXIN EX0-102 Online Practice Questions and Exam Preparation

EXIN EX0-102 Online Questions & Answers

• Question 111:

  Which Phase or layer provides the basis for developing and operating a resilient IT environment?

  A. Deliver phase
  B. Manage layer
  C. Operate phase
  D. Plan phase
  B. Manage layer

• Question 112:

  Of which Service Management Function is assessing whether or not a system should be decommissioned an activity?

  A. Change Management
  B. Financial Management
  C. IT Service Continuity Management
  D. Service Level Management
  B. Financial Management

• Question 113:

  Of which Service Management Function (SMF) is quality assurance a key element?

  A. Infrastructure Engineering
  B. Release Management
  C. Service Desk
  D. Service Level Management
  A. Infrastructure Engineering

• Question 114:

  What is the primary goal of the Build SMF?

  A. Develop the solution deliverables to the customer Specifications, develop the solution documentation, create the development and test lab,Develop the solution deliverables to the customer? Specifications, develop the solution documentation, create the development and test lab,and prepare the solution for pilot deployment.
  B. Deliver a clearly scoped plan for building and delivering an IT service solution, which is represented by a master project plan, a master projectschedule, and a functional Specification at the Project Plans Approved MR.
  C. Form the core project team, prepare and deliver a vision/scope document that clearly communicates the project vision and the scope of thatForm the core project team, prepare and deliver a vision/scope document that clearly communicates the project? vision and the scope of thatvision, and prepare a risk assessment.
  D. Release the highest-quality solution possible at the Release Readiness Milestone.
  A. Develop the solution deliverables to the customer Specifications, develop the solution documentation, create the development and test lab,Develop the solution deliverables to the customer? Specifications, develop the solution documentation, create the development and test lab,and prepare the solution for pilot deployment.

• Question 115:

  Which of the following is part of the Changing Quadrant?

  A. the Capacity Management Service Management Function (SMF)
  B. the Infrastructure Engineering SMF
  C. the Operations Review
  D. the post-implementation review (PIR)
  D. the post-implementation review (PIR)

• Question 116:

  Which Service Management Function has maintaining security according to agreed policies across the services and systems as its main goal?

  A. Availability Management
  B. Security Administration
  C. Security Management
  D. System Administration
  B. Security Administration

• Question 117:

  Which Service Management Function deals with the day-to-day activities and tasks related to maintaining and adjusting the IT security infrastructure?

  A. Availability Management
  B. Security Administration
  C. Security Management
  D. System Administration
  B. Security Administration

• Question 118:

  Which of the following is one of the principles that the MOF Process Model addresses to assist the support and delivery of services?

  A. Cost management
  B. Portfolio management
  C. Strong teams
  D. Structured architecture
  D. Structured architecture

• Question 119:

  How many Management Reviews are defined in the Manage layer?

  A. None
  B. One
  C. Two
  D. Three
  B. One

• Question 120:

  Which of the following is a key component of the MOF Process Model?

  A. Operations Management Reviews
  B. Procedures
  C. Project Reviews
  D. Roles
  A. Operations Management Reviews