Salesforce CRT-211 Online Practice Questions and Exam Preparation

Salesforce CRT-211 Online Questions & Answers

• Question 181:

  To set up entitlement management, including milestones, entitlement processes, and entitlements templates, which permission needs to be enabled? Choose 2

  A. Customize Entitlements
  B. Manage Entitlements
  C. Customize Applications
  D. Manage Milestones
  C. Customize Applications
  D. Manage Milestones

• Question 182:

  Sales Management wants to enforce a process in which name of an Account is always included in the name of the opportunity. How can automation be used to help meet this requirement?

  A. Use an Apex trigger on account object that adds the account name to the opportunity name
  B. Write a validation rule that updates the opportunity name with the account name using a cross object formula
  C. Use an approval process that routes newly created opportunities to management for data quality review
  D. Write a criteria based workflow rule that updates the opportunity name concatenated with the account name
  D. Write a criteria based workflow rule that updates the opportunity name concatenated with the account name

• Question 183:

  Support Records with a specific record type needs the access restricted to only a Support Manager and four support users. What can you do as a system administrator?

  A. Remove the record type access for all users except the 5 mentioned.
  B. Give the "View All Data" permission to the 5 mentioned users using permission sets.
  C. Create a new profile and assign the 5 users to the new profile.
  D. Create a criteria based sharing rule for the 5 users.
  C. Create a new profile and assign the 5 users to the new profile.

• Question 184:

  Universal Container has set up a picklist dependency between Region and Zone on the Account object. The Sales manager has requested that when a user selects a region, a zone must also be selected. How can this be achieved?

  A. Set default values for both picklist fields
  B. Create a validation rule using IsPickVal().
  C. Make the Zone field required on the page layout
  D. Make both picklist fields required at field level
  B. Create a validation rule using IsPickVal().

• Question 185:

  After delegated administration is granted for a custom object, what action can the delegated administrator complete? Choose 2

  A. Add a custom picklist field to the object
  B. Change organization-wide sharing rules for the object
  C. Change the relationship with other object
  D. Create a custom tab for the object
  A. Add a custom picklist field to the object
  D. Create a custom tab for the object

• Question 186:

  Users have been given Read/Write access to product support cases through criteria-based sharing rules. A user's profile only has the Read permission for cases. What is true about the user's ability to edit product support cases?

  A. The user will Only be able to edit cases manually shared with them
  B. The user will only be able to edit the cases that they created
  C. The user will not be able to edit product support cases
  D. The user will be able to edit product support cases
  C. The user will not be able to edit product support cases

• Question 187:

  Managers wants to view a dashboard report without logging in to Salesforce and have the data sent via email weekly:

  A. Create a report and dashboard from that report and schedule a weekly refresh and set an email to be sent to the manager
  B. Create an analytical snapshot weekly
  C. Create Joint Report
  D. Create Dynamic Dashboard
  A. Create a report and dashboard from that report and schedule a weekly refresh and set an email to be sent to the manager

• Question 188:

  Testing an AppExchange package is completed on Developer Sandbox, what needs to be done to deploy the package to production without any customization?

  A. Metadata API
  B. Create and Deploy change sets
  C. Create Package and deploy using Force Migration Tool
  D. Install package on production from AppExchange
  D. Install package on production from AppExchange

• Question 189:

  While Seeing a case record that has a blank field even though that field is set as required on page layout. What may be possible reason for this kind of unexpected behavior?

  A. Workflow is used to close the record
  B. It is because of Validation
  C. Data entered through Dataloader
  D. Error in Salesforce
  C. Data entered through Dataloader

• Question 190:

  Custom object with billing state, province and zip code. How we can make sure that Zip code is Correct as per billing State?

  A. Create Validation rule and use VLOOKUP to check zip code against stored Billing State
  B. Create Validation rule and use HLOOKUP to check zip code against stored Billing State
  C. Create Workflow to automatically update Zip code from stored Billing State
  A. Create Validation rule and use VLOOKUP to check zip code against stored Billing State