Salesforce CRT-211 Online Practice Questions and Exam Preparation

Salesforce CRT-211 Online Questions & Answers

• Question 201:

  Which deployment tool can be used to delete metadata from an organization? Choose 2

  A. Force.com IDE
  B. Force.com migration Tool
  C. Unmanaged packages
  D. Change sets
  A. Force.com IDE
  B. Force.com migration Tool

• Question 202:

  Universal Container set a Territory Management where in managers and sales supports are in the same role. What could be the access of the Managers on Account and Opportunity? Choose 3

  A. Edit and Transfer on opportunity, regardless who owns it
  B. View all on opportunity That is related to an account, regardless who owns it
  C. Edit, delete and transfer on opportunity that is related to an account regardless who owns it
  D. Edit on accounts, regardless who owns it
  E. Edit, delete and transfer on accounts that is related to an account regardless who owns it
  B. View all on opportunity That is related to an account, regardless who owns it
  D. Edit on accounts, regardless who owns it
  E. Edit, delete and transfer on accounts that is related to an account regardless who owns it

• Question 203:

  Which are key benefits in implementing Territory Management? Choose 3

  A. Multiple forecasts per user, based on territory membership
  B. Territory-based sales reports
  C. The ability to complement a public read/write sharing model on account records
  D. Territory dashboards
  E. The ability to use account criteria to expand a private sharing model
  A. Multiple forecasts per user, based on territory membership
  B. Territory-based sales reports
  E. The ability to use account criteria to expand a private sharing model

• Question 204:

  Admin wants to restrict visibility of product support cases to a set of five users with different roles. How can he achieve this requirement?

  A. Change the profile setting of each user's profile to provide access to cases with product support record type
  B. Change the OWD settings of cases to public read-only
  C. Add permission sets to grant access to the product support record type to the set of five users
  D. Create New Profile and Provide all five users with View All and Modify All permission to cases.
  E. Create Public Group and add those five users in group and use Sharing rule to grant access that public group
  E. Create Public Group and add those five users in group and use Sharing rule to grant access that public group

• Question 205:

  What are the things to consider about master detail? Choose 3

  A. Child record will be deleted when parent is deleted
  B. Master object will be the master object in a report
  C. We need to fill up lookup fields in child object
  D. Child record wont be deleted when parent is deleted
  A. Child record will be deleted when parent is deleted
  B. Master object will be the master object in a report
  C. We need to fill up lookup fields in child object

• Question 206:

  System Administrator has been asked to create a field on the Opportunity object that will total the invoice amount field for all the invoices associated to the Opportunity. How should this be accomplished?

  A. Create a master detail relationship between invoices and opportunities and a workflow rule that will display total on the Opportunity
  B. Create a lookup relationship between invoices and opportunities and a workflow rule that will display total on the Opportunity
  C. Create a master detail relationship between invoices and opportunities and a Roll-Up Summary field on the Opportunity object
  D. Create a lookup relationship between invoices and opportunities and a Roll-Up Summary field on the Opportunity object
  C. Create a master detail relationship between invoices and opportunities and a Roll-Up Summary field on the Opportunity object

• Question 207:

  Which features are available only in Customizable forecast? Choose 3

  A. Territory Management
  B. Share Forecasts
  C. Snapshots and Forecast History
  D. Rename Categories
  A. Territory Management
  B. Share Forecasts
  C. Snapshots and Forecast History

• Question 208:

  Which three actions can occur when an administrator clicks "Save" after making a number of modifications to Knowledge data categories in a category group and changing their positions in the hierarchy? (Choose three.)

  A. Users are temporarily locked out of their ability to access articles
  B. Users may temporarily experience performance issues when searching for articles
  C. The contents of the category drop-down menu change
  D. The articles and questions visible to users' change
  E. The history of article usage is reset to zero utilization
  A. Users are temporarily locked out of their ability to access articles
  D. The articles and questions visible to users' change
  E. The history of article usage is reset to zero utilization

• Question 209:

  The sales manager at Universal Containers would like a dashboard to view each of the sales representative's opportunities, accounts, and related cases. What is a recommended solution?

  A. Create a dashboard and add filters for users, opportunities, accounts, and cases
  B. Create a dynamic dashboard and ensure the sales manager has the "View My Team's Dashboard" permission
  C. Create a dynamic dashboard and add filters for opportunities, accounts, and cases
  D. Create an individual dashboard for each sales representative with opportunity, account, and case components
  D. Create an individual dashboard for each sales representative with opportunity, account, and case components

• Question 210:

  In UC when opportunity is 50,000 USD, manager has to approve prior to moving to next stage. There are two managers in 2 regions. What should admin do that the right manager approves the opportunity?

  A. Approval send to 2 managers
  B. Approval send to 1 managers and check if he is not the approval, he send it to the other
  C. Create a lookup field within opportunity to get manager details of users
  D. Create an assignment rule to auto fill manager in opportunity
  C. Create a lookup field within opportunity to get manager details of users