Salesforce Salesforce Certified Administrator CRT-211 Questions & Answers

• Question 11:

  Universal Containers would like applicants to apply for multiple positions, tracking how many applicants have applied and how many positions each individual applicant has applied for. To do this, the administrator will create a Job Application junction object between the Applicant and Position objects.

  How does this action meet the requirement?

  A. A lookup relationship on the Applicant object with Position as the master provides roll-up summary fields without code

  B. The junction object allows the administrator to add a workflow rule to update fields on the Position and Applicant objects

  C. The junction object allows a many-to-many relationship and also roll-up summary fields on the parent objects

  D. The Job Application object as a master to Position and Applicant objects will allow roll-up summary fields on the Position and Applicant objects

  Correct Answer: C

• Question 12:

  Recruiters at Universal Containers want to associate positions with their related job applications using two custom objects ?Position and Job Application. A job application must always have a related position. If a position is deleted, the corresponding job applications are deleted.

  Which type of object relationship will meet this requirement?

  A. Master-detail

  B. Junction

  C. Hierarchical

  D. Lookup

  Correct Answer: A

• Question 13:

  An administrator has been asked to create a replica of the production organization. The requirement states that existing fields, page layouts, record types, objects, and data contained in the fields and objects need to be available in the replica organization.

  How can the administrator meet this requirement?

  A. Create a developer sandbox

  B. Create a configuration-only sandbox

  C. Create a metadata sandbox

  D. Create a full sandbox

  Correct Answer: D

• Question 14:

  A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy and "grant access using hierarchies" is checked in their sharing settings. Why is the sales manager not able to view the contact?

  A. The contact sharing settings are controlled by the parent, and the account owner is not under the sales manager's role

  B. The contact owner has not selected the option to share contacts with others in the role hierarchy

  C. The contact sharing settings are private, so access to the record is omitted to the contact owner and the system administrator

  D. The account sharing settings are controlled by the parent, and the account owner is not under the sales manager's role

  Correct Answer: A

• Question 15:

  The Marketing Manager has requested that a field be added to each account that displays the number of contacts associated with the account. The manager wants to use this field as part of an email marketing segmentation strategy. How can this requirement be met?

  A. Create a roll-up summary field that counts the number of contacts and displays the count on the account

  B. Create a custom formula field on the account using the count() function to count the number of related contacts

  C. Create a custom field on the account. Use a workflow rule to update the field when contacts are added or deleted

  D. Create custom field on the account. Use an Apex trigger to update the field when contacts are added or deleted

  Correct Answer: D

• Question 16:

  How User can import Quota in Forecast? Choose 2

  A. Dataloader and API

  B. User Information / Records related list

  C. Using CHangeset

  D. Using Import Wizard

  E. Using Forecast Tab

  Correct Answer: AB

• Question 17:

  In Collaborative Forecasting, what can a Forecast manager do? Choose 2

  A. Ability to assign users to forecasts in the Forecasts hierarchy

  B. Ability to edit opportunities of the users below the Forecast hierarchy

  C. Ability to see all forecasts of the users below the Forecast hierarchy

  D. Ability to view opportunities of the users below the Forecast hierarchy

  Correct Answer: CD

• Question 18:

  What is allowed with Territory Management and the territory hierarchy but NOT with the standard Role Hierarchy? Choose 2

  A. Grant access to records regardless of ownership

  B. Allow multiple forecasts for each user

  C. Allow visibility into direct reports' records for management

  D. Grant access to related records based on account sharing

  Correct Answer: BD

• Question 19:

  A User wants to be able to find duplicate records. What permission is needed to show "Find Duplicate" button?

  A. Merge

  B. Edit

  C. Modify All Data

  D. Delete

  Correct Answer: D

• Question 20:

  We need to create a report on Accounts that will exclude that has related contacts , Opportunity and activities for cleaning purpose:

  A. Create a custom Account report that will filter out related contacts, opportunity and activities

  B. Create Account report that will filter out related Contact, Opportunity and activities

  C. Create a joined Report that will exclude related contact, opportunity and activities

  Correct Answer: B