Salesforce CRT-211 Online Practice Questions and Exam Preparation

Salesforce CRT-211 Online Questions & Answers

• Question 1:

  In "Setup | Salesforce CRM Content | Settings" , what will happen if you uncheck "Enable content pack creation"? Choose 5

  A. You can create New "Content Pack"
  B. You can clone existing "Content Pack"
  C. You can delete "Content Pack"
  D. You can change Title of "Content Pack"
  E. You can change description of "Content Pack"
  F. Edit documents inside existing Content Pack
  G. You can add, Edit Tags
  H. You can Change Language
  C. You can delete "Content Pack"
  D. You can change Title of "Content Pack"
  E. You can change description of "Content Pack"
  G. You can add, Edit Tags
  H. You can Change Language

• Question 2:

  What are the similarities of customizable and collaborative forecasting? Choose 2

  A. Quotas
  B. Territory Management
  C. Submit Forecast
  D. Monthly and Quarterly Forecasts
  A. Quotas
  D. Monthly and Quarterly Forecasts

• Question 3:

  Universal containers set Job applicants to have the Position that they have applied for as a required field. Also, Position can have multiple Job applicants. If the Position is to be deleted, all Job applicants that are related to it should not be deleted. What type of relationship do Job applicants have with Position?

  A. Create a lookup relationship with Position as the parent
  B. Create a custom object between Position and Applicant with lookup field to the junction
  C. Make a many to many relationship using a junction object
  D. Create a master-detail relationship with Position as the master
  C. Make a many to many relationship using a junction object

• Question 4:

  Which deployment tool can be used to deploy metadata from a Developer Edition organization to another organization? Choose 2

  A. Data Loader
  B. Change sets
  C. Force.com IDE
  D. Force.com Migration Tool
  C. Force.com IDE
  D. Force.com Migration Tool

• Question 5:

  What statement is true regarding Salesforce Communities members? Choose 2

  A. They use the standard Ideas tab to submit, comment on, and vote for ideas
  B. They find crowdsourced answers and Knowledge articles in the QandA tab to resolve a support issue
  C. They must belong to a company's internal community to participate in Chatter collaboration
  D. Their reputation levels must be the same across communities of which they are members
  C. They must belong to a company's internal community to participate in Chatter collaboration
  D. Their reputation levels must be the same across communities of which they are members

• Question 6:

  The administrator needs to give an IT Manager full access to customize Salesforce. How can this be accomplished?

  A. Create a permission set and grant edit access to all objects
  B. Create a permission set and grant Customize Application permission
  C. Create a delegated Administrator group
  D. Create a new profile for the user and grant edit access to all objects
  B. Create a permission set and grant Customize Application permission

• Question 7:

  What can a system administrator do to simplify searching in Knowledge for users? Choose 3

  A. Create synonyms
  B. Create Data Categories
  C. Create Filters
  D. Prepopulate to Search tab of common fields from Case like Subject
  A. Create synonyms
  B. Create Data Categories
  D. Prepopulate to Search tab of common fields from Case like Subject

• Question 8:

  During Deployment from Sandbox to production using Changeset, Few components missed. How you are going to add those component to production?

  A. Edit Changset and re-deploy
  B. Create New and Redeploy
  C. Clone existing and make changes and Re-deploy
  C. Clone existing and make changes and Re-deploy

• Question 9:

  We need to create a report on Accounts that will exclude that has related contacts , Opportunity and activities for cleaning purpose:

  A. Create a custom Account report that will filter out related contacts, opportunity and activities
  B. Create Account report that will filter out related Contact, Opportunity and activities
  C. Create a joined Report that will exclude related contact, opportunity and activities
  B. Create Account report that will filter out related Contact, Opportunity and activities

• Question 10:

  What are types of tagging available in Library / Workspace / Content ? Choose 3 A. Open Tagging

  B. Protected Tagging
  C. Public Tagging
  D. Private Tagging
  E. Guided Tagging
  F. Restricted Tagging
  G. Open to all Tagging
  E. Guided Tagging
  F. Restricted Tagging