Salesforce Salesforce Certified Administrator CRT-211 Questions & Answers

• Question 241:

  The VP of the company is always travelling and uses only an iPad for office communications. Employees, who are chatter users, needs to submit their quotes for approval by the VP. How will the system admin meet this? Choose 2

  A. Enable Approval by Email

  B. Enable Chatter

  C. Configure Salesforce for Outlook

  D. Enable Salesforce Mobile

  Correct Answer: AB

• Question 242:

  Custom object with billing state, province and zip code. How we can make sure that Zip code is Correct as per billing State?

  A. Create Validation rule and use VLOOKUP to check zip code against stored Billing State

  B. Create Validation rule and use HLOOKUP to check zip code against stored Billing State

  C. Create Workflow to automatically update Zip code from stored Billing State

  Correct Answer: A

• Question 243:

  A Sales manager must be informed if an opportunity reaches 500,000$ mark. So that manager can check if they can approve it or not? Provided that once who is asking for approvals are chatter users. Choose 2

  A. Big Deal Alert

  B. Enable Chatter Post Notification

  C. Enable Allow approval by Email

  D. Approval Process by a chatter

  Correct Answer: CD

• Question 244:

  How can we make sure that users are using a uniformed set of tagging when using Contents? Choose 3

  A. Enable restricted tagging

  B. Make sure to set specific taggings with the contributors

  C. Create a picklist

  D. Use Prepopulated tagging

  Correct Answer: ABD

• Question 245:

  After delegated administration is granted for a custom object, what action can the delegated administrator complete? Choose 2

  A. Add a custom picklist field to the object

  B. Change organization-wide sharing rules for the object

  C. Change the relationship with other object

  D. Create a custom tab for the object

  Correct Answer: AD

• Question 246:

  A system admin found that there are accounts with the same name that are associated with contacts of the same name, too. What would be the sequence in merging these contacts into just one account?

  A. Merge contacts and then merge accounts

  B. Merge accounts. Contacts will be automatically merged.

  C. Merge accounts and then merge contact

  D. Its is not possible

  Correct Answer: C

• Question 247:

  AW Computing wants to identify If certain customer is eligible for a service contract based on product. How to check it?

  A. Entitlements Only

  B. Service Contracts with Entitlements

  C. Service Contracts with Contract Line Items and Entitlements

  Correct Answer: C

• Question 248:

  Which permission do you need to manage entitlements? Choose 2

  A. Customize Application"

  B. Customize Entitlement

  C. Manage Application

  D. Manage Entitlements

  Correct Answer: B

• Question 249:

  Universal Containers like to track Application Bugs within Salesforce. The company needs to track the bug's severity, type, status and description. Bugs should be related to Cases, but owner will be different than the owner of the case. How can the Universal Containers administrator meet these requirements?

  A. Create a section on the case page layout

  B. Create a field on cases

  C. Create a custom object for bugs and relate it to cases

  D. Create a relationship between the standard bug object and the standard case object

  Correct Answer: C

• Question 250:

  What are the system prerequisites for Territory Management? Choose 2

  A. Customizable Forecasting Enabled

  B. Sales Teams Set up

  C. Marketing Users enabled

  D. Sandbox enabled

  Correct Answer: AD