Salesforce COMMUNITY-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce COMMUNITY-CLOUD-CONSULTANT Online Questions & Answers

• Question 191:

  Universal Containers needs to match the colour scheme of their Customer Service (Napili) Template-based Community with Universal Containers' branding colours. What is the most efficient way to accomplish this task?

  A. Select an available colour scheme inside the Branding Editor that most closely matched the company's branding colours.
  B. Download HTML/CSS from the company's website and upload it inside the Community Builder.
  C. Upload the company logo to generate a colour palette that matched the company's branding colour.
  D. Get HEX codes for branding colours from the company's website and manually add them inside the Branding Editor.
  C. Upload the company logo to generate a colour palette that matched the company's branding colour.

• Question 192:

  Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napili template. What two things should a Salesforce Admin do to accomplish this requirement? Choose 2 answers

  A. Add French and Italian languages to the Community using the Community Builder Page Editor
  B. Add French and Italian languages to the Community using Site.com configuration
  C. Add the Language Picker Component to make French and Italian available on the Community Pages
  D. Add French and Italian to Language Settings under Admin Setup
  A. Add French and Italian languages to the Community using the Community Builder Page Editor
  B. Add French and Italian languages to the Community using Site.com configuration

• Question 193:

  A Salesforce administrator adding a recommendations carousel component in Community Builder. The page displays correctly in Community Builder; however, recommendations are missing for Community members. What is the likely cause of this issue?

  Select one or more of the following:

  A. Recommendations need to be created for each member
  B. Members need to have read access to the recommendations object
  C. Page changes with the recommendations carousel need to be published
  D. The recommendation carousel component needs published to be enabled for the Community
  A. Recommendations need to be created for each member

• Question 194:

  Universal Containers needs to provide Community access to a select set of customers. Customers will NOT be asked to register. In which two ways can a Salesforce Admin accomplish this task? Choose 2 answers.

  A. Use external ETL tools to extract customers and load into Salesforce.
  B. Use the Salesforce Community User API to create Community users.
  C. Use the Data loader to extract the customers and upload the customers to be set up as Community users.
  D. Use the Community import wizard to create users.
  A. Use external ETL tools to extract customers and load into Salesforce.
  C. Use the Data loader to extract the customers and upload the customers to be set up as Community users.

• Question 195:

  Universal Containers is setting up their moderation settings on their community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords? Select one or more of the following:

  A. 3
  B. 4
  C. 2
  D. 5
  B. 4

• Question 196:

  You have been asked to create a Community leveraging Out-of-the-box login, logout, self-registration, and error pages. Would you recommend the use of Community Builder or Force.com site?

  A. Community Builder but only with the Napili or Koa template
  B. Force.com Sites
  C. It doesn't matter, both will work
  D. Community Builder
  E. Neither, only Customer and Partner Portals currently support error pages
  C. It doesn't matter, both will work

• Question 197:

  Universal Containers creates a Community for their end users to access invoices. The invoice pages are mobile of responsive and utilize rich text styling for the amount totals in each column. Mobile access to these invoices is important. The API Enabled profile permission has been turned on to allow Salesforce mobile access to external users with Communities licenses.

  Which characteristic of this Community will cause display problems when accessed from an Android mobile device?

  A. 'API enabled' profile permission
  B. Mobile responsiveness
  C. Community URL access
  D. Rich text styling
  D. Rich text styling

• Question 198:

  Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members. What two things should the Salesforce Admin do to achieve this? Choose 2 answers

  A. Find and install a Lightning survey app from the AppExchange
  B. Create a new page, add the standard survey components, and publish
  C. Find and install a Visualforce survey app from the AppExchange
  D. Build custom Lightning survey components for the template
  A. Find and install a Lightning survey app from the AppExchange
  D. Build custom Lightning survey components for the template

• Question 199:

  Universal Containers uses Community to grant business customers secure access to accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers plans to launch a project management module with the following requirements:

  1.

  Leverage Chatter for collaboration.

  2.

  Private project collaboration between the customer and Universal Containers. Leverage documents, tasks, and events in the project space.

  3.

  Customers can only see and access their projects.

  What is the most efficient way for the Salesforce Admin to fulfil these requirements?

  A. Use custom objects, record feeds, and control access through sharing.
  B. Create unlisted groups and add project records to the group.
  C. Build a custom Visualforce project space and control access through sharing.
  D. Add private groups and add project records to the group.
  A. Use custom objects, record feeds, and control access through sharing.

• Question 200:

  Universal Containers needs to create a Community that meets the following requirements:

  -

  Self-Service Support Community in which customer and partner users are community members.

  -

  Partner Users help Universal Containers by adding of resolving cases for their customers within the Community.

  -

  Partner Users do NOT need access to Leads, Campaigns, and Opportunity objects.

  -

  Partners use Case Comment and Case Feed to communicate with the Universal Containers team and customers. Which license type should a Salesforce Admin use for these Partner Users?

  A. Employee Community License
  B. Customer Community Plus License
  C. Partner Community License
  D. Customer Community License
  C. Partner Community License