Salesforce COMMUNITY-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce COMMUNITY-CLOUD-CONSULTANT Online Questions & Answers

• Question 11:

  Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided.

  Which three options will allow Universal Containers to meet its requirements?

  Choose 3 answers

  A. Any community member can pin a post to the top of the feed
  B. The person who posted the question can select the best answer
  C. The person who answered the question can select the best answer
  D. An authorised user can pin a post to the top of the feed
  E. The community moderator can select the best answer
  A. Any community member can pin a post to the top of the feed
  C. The person who answered the question can select the best answer
  E. The community moderator can select the best answer

• Question 12:

  Northern Trail Outfitters is launching a Community with the following requirements:

  Branding requirement is limited to the company logo.

  Community should be available on desktop. Mobile responsive is not needed. Community users should have access to reports and dashboards. Community users should be able to view their invoices, which are saved as external objects in

  Salesforce.

  Which template should the Salesforce Admin use to build this Community?

  A. Salesforce Tabs + Visualforce Template
  B. Aloha Template
  C. Kokua Template
  D. Napili Template
  A. Salesforce Tabs + Visualforce Template

• Question 13:

  A Salesforce ISV partner is creating a Lightning Bolt Solution for a healthcare use case. What should the Community Cloud consultant use to distribute the Lightning Bolt solution?

  A. Managed Package
  B. Metadata API
  C. Change Set
  D. Unmanaged Package
  A. Managed Package

• Question 14:

  Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for their customers.

  Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users.

  Northern Trail Outfitters works with an electronic signature partner and needs to extend that capability to the Community users. This Community needs to be built with the Napili template. All integrations must be mobile- first. Both partners

  have Community Lightning Components available.

  What should a Salesforce Admin do to accomplish this task?

  A. Design and develop an API-level integration with the Survey and electronic signature partners and make it available for Community users.
  B. Install and configure the non-Lightning Components for surveys and electronic signatures available from the Partners
  C. Install and configure the Community Lightning Components for surveys and electronic signatures available from the two Partners.
  D. Design and develop custom Community Lightning Components for surveys and electronic signatures.
  C. Install and configure the Community Lightning Components for surveys and electronic signatures available from the two Partners.

• Question 15:

  Northern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identified a group of Partners to collaborate with during the entire acquisition process. These Partners are members of NTO's Partner community. Which option should NTO use to ensure that only the selected group of Partners have visibility to the acquisition?

  A. Set Chatter group email setting for selected collaboration Partners to Limited
  B. Mention only selected collaboration Partners
  C. Manually share records with selected collaboration Partners
  D. Create an Unlisted Chatter Group for selected collaboration Partners
  D. Create an Unlisted Chatter Group for selected collaboration Partners

• Question 16:

  You have identified all the topics for your Community, as great as they all are, you need to specific the featured topics, where do you navigate to do this?

  A. Community Manager
  B. Force.com Site Settings
  C. Community Builder
  D. Sites Settings
  E. Community Settings
  A. Community Manager

• Question 17:

  A Salesforce Admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community.

  What three things should the Salesforce Admin do to brand this Community using Community Builder?

  Choose 3 answers.

  A. Choose colors for the text and border elements.
  B. Upload the Universal Containers logo image to create a custom color palette.
  C. Apply a color scheme that is appropriate for the template all at once with the color palette.
  D. Submit a URL reference of a site where the color palette will be matched automatically.
  E. Adjust the color palette from the Salesforce1 mobile app.
  A. Choose colors for the text and border elements.
  B. Upload the Universal Containers logo image to create a custom color palette.
  E. Adjust the color palette from the Salesforce1 mobile app.

• Question 18:

  Universal Containers builds a Community with public access to Knowledge Articles and QandA. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting to Public Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?

  A. Select 'Allow access without login' from Community Management
  B. Go to the Guest User profile and give access to the Visualforce page
  C. Change the org-wide default sharing to Public Full Access
  D. Dd the Guest User profile to the members in Community Management
  D. Dd the Guest User profile to the members in Community Management

• Question 19:

  You wish to edit the Community Head Markup, where do you go to do this?

  A. Developer Console
  B. Community Builder >> Settings >> Advanced
  C. Upload a HTML static resource named 'Head Markup'
  D. Community Manager >> Administration >> Settings
  E. Modify the hidden Community Lightning Component which is displayed when editing the community
  B. Community Builder >> Settings >> Advanced

• Question 20:

  Universal Containers rolled out a Community in the Customer Service Napili template for their employees. The CEO has the following requirements:

  All employees can participate in discussions within the Community. Create a Chatter group for corporate announcements where all employees can participate and comment. The posts in this group should be visible in the feed of all employees.

  How should the Salesforce Admin accomplish this task? Choose one answer

  A. Create a Chatter group in the internal org and create a trigger to make the posts visible to everyone
  B. Create a Chatter group in the Community and include all employees
  C. Create a Chatter group in the internal Salesforce org and include all employees
  D. Create a post on a custom object, Announcements that all employees follow
  B. Create a Chatter group in the Community and include all employees