Salesforce COMMUNITY-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce COMMUNITY-CLOUD-CONSULTANT Online Questions & Answers

• Question 181:

  The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer

  Communities than expected.

  What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers

  Select one or more of the following:

  A. Use the Recommendations component to promote specific articles to defined groups of users (Channels)
  B. Place hotlink URLs to these topics in the header component
  C. Create a new navigational topic for "New Products" and make sure the new articles are massigned to that user
  D. Make sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component
  E. Use the Featured Topics component to promote the topics related to these new articles
  A. Use the Recommendations component to promote specific articles to defined groups of users (Channels)
  C. Create a new navigational topic for "New Products" and make sure the new articles are massigned to that user
  E. Use the Featured Topics component to promote the topics related to these new articles

• Question 182:

  A Salesforce Admin enables "Allow Members to Flag" in Community Management.

  Which two content types can member flag as inappropriate?

  Choose 2 answers

  A. Articles
  B. Files
  C. Posts and Comments
  D. Topics
  B. Files
  C. Posts and Comments

• Question 183:

  You were really excited to read about the community template features in the latest Salesforce Release Notes, but you have noticed that after the release you still don't have the features available in your Community, what steps should you take to resolve this?

  A. Update your Template to the latest Version in Community Manager
  B. Deactivate and Reactive your Community
  C. Update your Template to the Latest Version in Community Settings
  D. Log a case with Salesforce Support
  E. Update your Template to the latest version in Community Builder
  E. Update your Template to the latest version in Community Builder

• Question 184:

  Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related contacts when a new business opportunity is marked as closed won.

  Which approach should the Community Cloud consultant recommended to accomplish this?

  Select one or more of the following:

  A. Use a trigger to create Community users for all related contacts on the account
  B. Use a workflow rule to create a task for the administrator with a list of contacts that should be users
  C. Send an email to the administrator when the opportunity is marked closed won so they can create users
  D. Use a schedule report that alerts the Salesforce administrator of the new contacts
  A. Use a trigger to create Community users for all related contacts on the account

• Question 185:

  Universal Containers needs their channel partners to collaborate on Opportunities within their new partner Community based on the Customer Service Template. What is the recommended way to accomplish this task?

  A. Create a page layout for leads and assign it to those profiles that have access to the Community.
  B. Create a Detail page for invoices and add the page as a Navigation Menu item.
  C. Create a Visualforce page for Opportunities and add the page as a Navigation Menu item.
  D. Add Opportunities as a Salesforce Object in the Navigation Menu.
  D. Add Opportunities as a Salesforce Object in the Navigation Menu.

• Question 186:

  Your company has asked you to leverage Salesforce for their new customer community and wish to ensure that it is mobile ready which template(s) can you leverage to support this requirement? FOUR ANSWERS

  A. Kokua
  B. Napili
  C. Aloha
  D. Visualforce + Tabs
  E. Koa
  A. Kokua
  B. Napili
  C. Aloha
  E. Koa

• Question 187:

  Universal Containers needs to provide Super User Access to a few end users. Their end users are assigned several license types for these Communities: ?Customer Community ?Customer Community Plus ?Employee Community ?Partner Community. Which two license types allow a Salesforce Admin to provide Super User Access to the end users in this Community? Choose 2 answers

  A. Customer Community Plus License
  B. Employee Community License
  C. Partner Community License
  D. LI Customer Community License
  A. Customer Community Plus License
  C. Partner Community License

• Question 188:

  Universal Containers built a Community to expose Leads and Opportunities to their resellers.They set up partner accounts with two roles and granted Super User access to the Sales Executivesusers who are created at the top level of the account role hierarchy. Universal Containers has thefollowing requirements to expose dashboards to their partners:

  -

  Partners can NOT modify the dashboard

  -

  Partners only see data within their account

  -

  Partners see all the data on the partner account How should the Salesforce Admin fulfil these requirements?

  A. Select the Channel Manager as the running user for the dashboards
  B. Select the 'Run as logged in user option for the dashboards
  C. Select the Sales Executive as the running user for the dashboards
  D. Select the owner of the partner account as the running user for the dashboards
  B. Select the 'Run as logged in user option for the dashboards

• Question 189:

  Regional Containers wish to establish a Community for their Partner network. They have complex requirements and from sampling their Partner network there is no need to provide mobile capabilities. What type of community best suits Regional Containers needs?

  A. Koa
  B. Visual Force + Tabs
  C. Kookaburra
  D. Aloha
  E. Napili
  B. Visual Force + Tabs

• Question 190:

  Universal Containers needs their channel partners to collaborate on opportunities within their new partner Community based on the Napili template. What is the recommended way to accomplish this task?

  A. Create a page layout for leads and assign it to those profiles that have access to the Community
  B. Create a Detail page for invoices and add the page as a Navigation Menu item
  C. Add Opportunities as a Salesforce Object in the Navigation Menu
  D. Create a Visualforce page for Opportunities and add the page as a Navigation Menu item
  C. Add Opportunities as a Salesforce Object in the Navigation Menu