Salesforce COMMUNITY-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce COMMUNITY-CLOUD-CONSULTANT Online Questions & Answers

• Question 211:

  Universal Containers have asked you to help them set up their Salesforce Community and one of their requirements is to make Reports and Content available to members. What Community licence type(s) would you recommend? [Select 2]

  A. Partner Community
  B. Salesforce Community Content
  C. Customer Community
  D. Salesforce
  E. Customer Community Plus
  A. Partner Community
  E. Customer Community Plus

• Question 212:

  Universal Containers is building a Community to drive channel sales. They have 2,000 partner accounts. The high-level capabilities for their partners are as follows:

  -

  Partner users should NOT be able to access accounts and cases that they do NOT have access to.

  -

  A Partner user must be able to create cases for all accounts in their account hierarchy irrespective if they are parent of child account.

  -

  Partner users must be able to collaborate within the private groups they are members of. What are two ways the Salesforce Admin should fulfill these requirements? Choose 2 answers.

  A. Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object.
  B. Set External User Organisation Wide Defaults to Private on the Account and Case Object.
  C. Configure an Owner-based Sharing Rule on the Account and Case Object.
  D. Develop an Apex Managed Sharing Rule on the Account and Case Object.
  B. Set External User Organisation Wide Defaults to Private on the Account and Case Object.
  D. Develop an Apex Managed Sharing Rule on the Account and Case Object.

• Question 213:

  Your company wish to use their own URL for their community to maximize the brand impact to customers. How would you achieve this?

  A. My Salesforce1
  B. My Domain
  C. Salesforce1
  D. Custom URLs
  E. Community Domains
  D. Custom URLs

• Question 214:

  ACME Enterprises wish to establish two Customer Communities one for their VIP Customers and another for all Customers. ACME enterprises do not require different functionality from each Community but rather wish to increase the level of personal interactions from staff in the VIP community.

  How should the Administrator at ACME Enterprises configure access to the Community?

  A. Sharing Rules
  B. Permission Sets
  C. Public Groups
  D. Profiles
  E. Chatter Groups
  B. Permission Sets

• Question 215:

  What are the four stages of the Community Roll-out framework?

  A. Plan > Develop > Test > Review
  B. Design > Implement > Grow > Review
  C. Create > Communicate > Design > Implement
  D. Analyse > Design > Implement > Maintain
  E. Establish > Manage > Measure > Engage
  E. Establish > Manage > Measure > Engage

• Question 216:

  A Community Admin is planning to add users and wants to send a welcome email for the community. Which three checks must the Community Admin perform?Choose 3 answers

  A. Make sure the community is in Active status.
  B. Are sure the community is in Published status.
  C. Set the community in preview status to review before changing it to Active status.
  D. Make sure the users have their profiles established in the community.
  E. Set the email check box option at the community level.
  A. Make sure the community is in Active status.
  D. Make sure the users have their profiles established in the community.
  E. Set the email check box option at the community level.

• Question 217:

  When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT Visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

  A. Update the Admin profile so that the Knowledge tab is visible.
  B. Add the Global Header permission set to all Community users.
  C. Edit the Partner Community profile so that the Knowledge tab is visible.
  D. Create a Knowledge article and make it visible to the appropriate channel.
  D. Create a Knowledge article and make it visible to the appropriate channel.

• Question 218:

  A Community has two types of users:

  -External users who can belong to multiple Communities.

  -

  Internal users who belong to one or more Communities.

  Which two features allows both user groups to navigate between each Community? Choose 2 answers.

  A. Mobile Administration.
  B. Global Header.
  C. Community URL.
  D. Appending "/one/one.app" to the Community URL.
  B. Global Header.
  C. Community URL.

• Question 219:

  Universal Containers recently built a Community for their customers. They would like to allow access Of files maintained in their Sharepoint Online with customers. Which Salesforce feature should the Salesforce Admin recommend?

  A. Content Library
  B. Files Connect
  C. Files Sync
  D. Chatter and Files
  B. Files Connect

• Question 220:

  Universal Containers plans to use person accounts for the external consultants. They need to allow their consultants to register using the Community. How can a Salesforce admin enable this capability in the Community using configuration? Select one or more of the following:

  A. Allowing users to self register and create a workflow to update contacts to Person Account
  B. Add a Person Account option to the user registration page and have the option selected by default
  C. Provide a link to a custom web page that allows external consultants to register and use Salesforce API to create Person Accounts
  D. Enable Allow External Users to self-register in a Community Management and leave the account field blank
  D. Enable Allow External Users to self-register in a Community Management and leave the account field blank