Salesforce COMMUNITY-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce COMMUNITY-CLOUD-CONSULTANT Online Questions & Answers

• Question 101:

  What is the most efficient way for the Salesforce Admin to fulfil this requirement? Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records.

  A. Provide Super User Access to Partner Sales Reps.
  B. Create a criteria-based Sharing Rule.
  C. Set the number of partner roles to two.
  D. Enable the Partner Sales Manager as Super Admin.
  C. Set the number of partner roles to two.

• Question 102:

  An organisation's administrator is tasked with setting up and configuring Reputation within a new community. Per the provided requirements, there should be 5 (five) total reputation levels and the point range of the highest level must start at 5001 points.

  Which three tasks must occur in order to successfully deploy Reputation, per the requirements?

  A. Provide a custom name for each reputation level
  B. Upload a badge image for each reputation level
  C. Remove and add reputation levels as required
  D. Enable setup and display of reputation levels
  E. Configuration point ranges for the levels
  C. Remove and add reputation levels as required
  D. Enable setup and display of reputation levels
  E. Configuration point ranges for the levels

• Question 103:

  Universal Containers is launching a Community to provide a self-help Channel to their customers and partners. Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities.

  Which license should a Salesforce Admin use for the partner users?

  A. Partner Community Plus License
  B. Service Cloud License
  C. Support Community License
  D. Customer Community Plus License
  D. Customer Community Plus License

• Question 104:

  Universal Containers built a Customer Community on the Customer Service (Napili) Template. They want the global search box to return 10 results instead of 5. Where should the Salesforce Admin set the number of search results to 10?

  A. In the Community Management search page.
  B. In the Community Builder site global settings page.
  C. In the Community Management preferences page.
  D. In the Community Builder global search component properties.
  D. In the Community Builder global search component properties.

• Question 105:

  Your company has provided you with 6,321 'Bad Words' they wish to prevent being used in the Customer Community. How many Content Criteria are required to support this requirement?

  A. 4
  B. 2
  C. 3
  D. 1
  E. 6
  A. 4

• Question 106:

  Your company is using the Napili template and is expanding internationally and now requires your Community to support multiple languages what steps should you take to support this in your community?

  A. Multiple community languages are not supported5. Enable the Language Picker in the Community Builder and select the supported languages in Community Settings
  B. Select the available languages in the Setup Menu and drag the Language Picker onto the Community Template
  C. Enable Community Language Picker in the setup menu and select the supported languages in the Community Builder
  D. Enable the Language Picker in the Community Builder. Salesforce will automatically present a list of supported languages
  B. Select the available languages in the Setup Menu and drag the Language Picker onto the Community Template

• Question 107:

  The Universal Containers marketing department has approved a digital experience concept. The CTO has specified that all pages must always load within two seconds and be supported by older browsers.

  What underlying Community infrastructure should the Community Cloud consultant utilise to build the Community? Select one or more of the following:

  A. Tabs + Visualforce Community
  B. Salesforce Sites
  C. Koa or Kokua Community template
  D. Lightning Community
  A. Tabs + Visualforce Community

• Question 108:

  What moderation capabilities does Salesforce communities provide to automate the process of identifying and replacing words that are offensive or inappropriate for the Community?

  A. Enable Moderation for the Community to block offensive or inappropriate content.
  B. Use moderation rules in the Community to block offensive or inappropriate content.
  C. Create Process flows to identify posts with the offensive or inappropriate words and replace with other content.
  D. Write a trigger to identify posts with the offensive or inappropriate words and replace with other content.
  B. Use moderation rules in the Community to block offensive or inappropriate content.

• Question 109:

  What permission(s) would you assign a community manager?

  A. Communities Administrator
  B. Setup and Create Portals
  C. Manage Community Settings
  D. Create and Setup Communities
  E. Manage Portals
  C. Manage Community Settings

• Question 110:

  What do you recommend? Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager and Community Builder) from a Mobile Device.

  A. Navigate to the community URL and append /manage/one. app and you will be able to login to the mobile community management site
  B. Wendy should access Community Manager and Community Builder via a Desktop browser only.
  C. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher.
  D. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community.
  B. Wendy should access Community Manager and Community Builder via a Desktop browser only.