Salesforce COMMUNITY-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce COMMUNITY-CLOUD-CONSULTANT Online Questions & Answers

• Question 121:

  Universal Containers built a Community on the Customer Service Template. The Salesforce Admin customized a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded the template to the latest version. What is the status of the custom Lightning components on the page after the upgrade?

  A. The Lightning components are on the page and load as expected.
  B. The Lightning components are NOT on the page, but are available in Community Builder.
  C. The Lightning components are on the page, but will NOT load until the Community is published.
  D. The Lightning components are neither on the page nor in Community Builder.
  D. The Lightning components are neither on the page nor in Community Builder.

• Question 122:

  A Community Cloud consultant distributes the specialised real estate management Community using a Lightning Bolt solution. Which two items can be included in the Lightning Bolt solution?

  A. Custom applications
  B. Standard lightning community templates
  C. AppExchange applications
  D. Flows and flow categories
  B. Standard lightning community templates
  D. Flows and flow categories

• Question 123:

  Northern Trail Outfitters has a Customer Community for viewing discussions and Knowledge articles. The Customer Support team needs to add custom fields on articles for internal comments and additional references. What is the most efficient way for the Salesforce Admin to hide the custom fields from customers? Choose one answer

  A. Create separate articles without these custom fields for the Customer channel and include in the Community
  B. Update the customer profile by removing access to these custom fields on all article types
  C. Override the article detail page with a custom Visualforce page and hide these custom fields for customers
  D. Modify the article detail page with custom Lightning Components that hide these custom fields
  B. Update the customer profile by removing access to these custom fields on all article types

• Question 124:

  Universal Containers has recently launched a Lightning Community for customers and partners. Internal teams have created Knowledge articles about company products and partner onboarding. How should the Community Cloud consultant assign Topics so articles can be found easily on the Community.

  Select one or more of the following:

  A. Assign articles directly to Navigational Topics
  B. Assign Data categories to Chatter profiles and map to Topics
  C. Assign Topic categories to articles
  D. Assign Data categories to articles and map to Topics
  D. Assign Data categories to articles and map to Topics

• Question 125:

  Universal Containers recently rolled out a Community to their partners. The internal sales team has the following requirements for internal users:

  - Ability to support the addition of 50 new partners every month.

  -Ability to pass leads to the partners.

  - Continue to have access to the leads after transfer to partners.

  -Access to the opportunity when the partner converts the lead.

  -

  Leads should be visible to only the partner who is working on the lead; other partners should NOT have access to the lead. Which sharing option should the Salesforce Admin choose to meet the requirement for internal users?

  A. Create a sharing rule to share leads and opportunities to internal users.
  B. Use sharing sets to share leads and opportunity to internal users.
  C. Create a public group and include partners and share records to the public group using sharing rules.
  D. Allow partner users to manually share the leads and opportunities with internal users.
  C. Create a public group and include partners and share records to the public group using sharing rules.

• Question 126:

  Universal Containers wants to build a Community for all their employees. Currently, some oftheir employees are NOT Salesforce users. How should the Salesforce Admin enable access to the Community for the users who are currentlyNOT Salesforce users?

  A. Allow the users to self -register to the Community
  B. Create the users as contacts and enable them as Community users
  C. Create the users in Salesforce and add their profile to the Community
  D. Add the users to the Community as members
  B. Create the users as contacts and enable them as Community users

• Question 127:

  Universal Containers is building a Lightning Community. A few Community pages have numerous Lightning Components which are taking longer to display.

  Which step should be taken to improve display time performance of the pages? Select one or more of the following:

  A. Enable Progressive Rendering
  B. Turn on server-side Caching
  C. Enable On-Demand Rendering
  D. Turn on client-side Caching
  A. Enable Progressive Rendering

• Question 128:

  What must your enable at the User level to ensure External Users are able to view Knowledge?

  A. Check Knowledge Use
  B. Check the Data Categories you want to be Visible
  C. Assign the Knowledge User Permission Set
  D. Assign the Knowledge One Permission Set
  E. Check KnowledgeOne User
  D. Assign the Knowledge One Permission Set

• Question 129:

  A Salesforce admin needs to build a self-service Community. Which three steps should the Salesforce admin take before building the Community in Salesforce? Choose 3 answers Select one or more of the following:

  A. Create email templates for the community to be used in the Community
  B. Add discussions on topics that car be published ir the Commit :y
  C. Enable the Service Cloud features to be used in the Community, including knowledge and case
  D. Configure a search for articles and discussions in the Community
  E. Gather branding assets, including images and logo for the Community
  A. Create email templates for the community to be used in the Community
  C. Enable the Service Cloud features to be used in the Community, including knowledge and case
  E. Gather branding assets, including images and logo for the Community

• Question 130:

  What are the two types of Sharing Models available once you have established a Community?

  A. Community Sharing Model and Portal Sharing Model
  B. Company Sharing Model and Community Sharing Model
  C. Internal Sharing Model and External Sharing Model
  D. Internal Sharing Model and Portal Sharing Model
  E. Partner Sharing Model and Customer Sharing Model
  C. Internal Sharing Model and External Sharing Model