What features are you able to take advantage of in the Topic Management section of the Community Manager?
A. Create, Merge, Rename and Delete TopicsUniversal Containers (UC) has rolled out a Customer Community where customers can ask and answer questions. UC wants to ensure that customer questions are answered in a timely manner.
How can the Administrator meet this requirement?
Select one or more of the following:
A. Enable Knowledge and ArticlesThe security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community licence, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases.
How should internal users see these Cases?
A. Use the role hierarchyUniversal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement?
A. Enable Guest User access in Communities to support seamless access to Communities from the PortalNorthern Trail Outfitters wants to launch their Community with the following requirements:
1.
Enable ions
2.
Use Reputation for gamification
3.
View the Trending Articles
4.
Optimized for mobile.
Which two requirements will the Salesforce Admin be able to accomplish with the Koa template? Choose 2 answers
A. Use Reputation for gamificationUniversal containers (UC) wants to make sure its brand is applied to the Chatter notification emails sent to users from the Community.
Which three aspects can UC customise on these types of emails? Choose 3 answers
Select one or more of the following:
A. Sender's email addressYou are setting up an Authenticated Community for your Customers many of them speak both English and French how will you ensure the most appropriate language(s) are available to them in your Napili Template Community?
A. Develop a custom lightning component which will allow seamless transition between languagesUniversal Containers wants its Community users to have the ability to log in using Facebook and Google.
Which set of features should the Administrator use to achieve this goal?
Select one or more of the following:
A. Custom Lightning Component and Apex ClassA company uses CMS (Content Management System) to store and manage public content. The VP of Advertising wants to run marketing and advertising campaigns in the Community using that content. How should the Administrator render advertising content in the Community?
Select one or more of the following:
A. Build a custom integration point between the CMS and the CommunityUniversal Containers (UC) recently built a community for its customers. UC stores customer invoices outside of Salesforce. UC wants to allow customers to be able to search for and view the invoices immediately after creation. Which Salesforce feature should the Community Cloud consultant recommend?
Select one or more of the following:
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