ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 491:

  In order for metrics to be useful in measuring quality projects and initiatives, the metrics must be _________

  A. derived from a large population
  B. presented in a way that allows actions to be taken
  C. able to qualify all aspects of a process
  D. used to establish acceptability limits for a product
  B. presented in a way that allows actions to be taken

• Question 492:

  A department has been asked to name two employees who will become part of a temporary team set up by an external customer to resolve a recurring problem. Which of the following is the least important criterion for selecting the two representatives?

  A. Strong interpersonal skills
  B. Problem-solving skills
  C. Negotiation skills
  D. Knowledge of the customer 's product
  D. Knowledge of the customer 's product

• Question 493:

  Which of the following quality dimensions is more appropriate for service organizations than for manufacturing companies?

  A. Workmanship
  B. Accessibility
  C. Conformance
  D. Performance
  C. Conformance

• Question 494:

  Which of the following tools can be used to estimate the expected percentage of defective material in a process that is in statistical control?

  A. Control chart
  B. Radar chart
  C. Process capability study
  D. Prioritization matrix
  C. Process capability study

• Question 495:

  Which of the following types of reinforcement is most likely to promote persistent efforts to achieve?

  A. Negative, on a variable schedule
  B. Negative, on a fixed schedule
  C. Positive, on a variable schedule
  D. Positive, on a fixed schedule
  D. Positive, on a fixed schedule

• Question 496:

  Which of the following tools is used for project planning, scheduling, and control?

  A. Decision tree
  B. Gantt chart
  C. Interrelationship digraph
  D. Prioritization matrix
  B. Gantt chart

• Question 497:

  Which of the following is characteristic of special cause variation?

  A. They are not always present in a process.
  B. They are systemic problems that cannot be corrected.
  C. They result from all of the small differences that exist in all processes.
  D. Individually, they can have a small effect on variation.
  D. Individually, they can have a small effect on variation.

• Question 498:

  Members of a strategic quality management council have which of the following responsibilities?

  A. Acting as a review board for procedure changes
  B. Participating in policy formation
  C. Evaluating customer complaint data
  D. Developing training objectives
  B. Participating in policy formation

• Question 499:

  Rank in order, from first to last, the following list of steps a quality manager should take to anew quality Program.

  1. Develop goals

  2. Develop the plan

  3. Assess needs

  4. Execute the plan

  A. 2, 1, 4, 3
  B. 2, 4, 1, 3
  C. 3, 1, 2, 4
  D. 3, 2, 1, 4
  A. 2, 1, 4, 3

• Question 500:

  Bottom-to-top communication techniques include all the following except:

  A. Employee suggestion boxes.
  B. Quality circles.
  C. Performance reviews.
  D. Employee satisfaction surveys.
  C. Performance reviews.