ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 691:

  A work environment in which management exercises control over employees and the decision-making process is described by which of the following management models?

  A. Type A
  B. Type B
  C. Theory X
  D. Theory Y
  C. Theory X

• Question 692:

  The following chart was developed by a team.

  

  This is an example of what type of chart?

  A. PERT
  B. Gantt
  C. Pareto
  D. Shewhart
  B. Gantt

• Question 693:

  The Baldrige criteria for performance excellence defines management by fact as including which of the following?

  A. Logistics planning
  B. Analysis of gathered data
  C. Reports on customer preferences
  D. Employee suggestion output
  B. Analysis of gathered data

• Question 694:

  One of the primary purposes of a training needs analysis is to

  A. identify the employees' education levels
  B. validate management's strategic training vision
  C. determine where training will be most effective
  D. complete a cost-benefit analysis of the training plan
  C. determine where training will be most effective

• Question 695:

  In response to changing market conditions, a company has revised its corporate goals. Which of the following tools would be appropriate for the sales and marketing team to use to align its strategy to those new goals?

  A. Tree diagram
  B. Flowchart
  C. Pareto diagram
  D. Kaizen
  A. Tree diagram

• Question 696:

  The constraint that is most often encountered by virtual teams that communicate via telephone and e-mail is the

  A. time zone differences
  B. cultural differences
  C. lack of body language cues
  D. lack of common geographical space
  C. lack of body language cues

• Question 697:

  A facilitator notices that the team jumps to conclusions after only one or two members have stated their opinion. The facilitator should:

  A. Tell the team to have a nonbinding vote before beginning a discussion, which will make each person's view apparent.
  B. Ask the team to fill out a questionnaire rating themselves on effective group process.
  C. Tell the quiet members they need to speak out.
  D. Ask what the impact will be on the team if they don't adequately discuss issues.
  D. Ask what the impact will be on the team if they don't adequately discuss issues.

• Question 698:

  Which of the following activities is a main objective for quality function deployment?

  A. Measuring customer satisfaction
  B. Determining the resources necessary for the quality function
  C. Improving customer-supplier relations
  D. Identifying critical quality characteristics at the design stage
  D. Identifying critical quality characteristics at the design stage

• Question 699:

  Which of the following actions by a quality manager will result in improvements in an organization's understanding of quality?

  A. Asking the company president to introduce organization-wide quality improvement programs
  B. Collaborating with quality managers from other organizations to identify best practices
  C. Meeting with staff from various departments to align quality policies with organizational goals
  D. Making a presentation to senior management on the value of process audits
  C. Meeting with staff from various departments to align quality policies with organizational goals

• Question 700:

  A team that is in the norming stage of development will exhibit which of the following behaviors?

  A. Satisfaction with the team's progress
  B. A sense of team cohesion and common spirit
  C. Excitement, anticipation, and optimism
  D. Defensiveness and competition
  B. A sense of team cohesion and common spirit