ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 411:

  Rank in order the following documents that a company should develop, from highest level of importance to lowest, as recommended by ISO standards.

  1. Work instructions

  2. Corporate quality manual

  3. Checklists and logs

  4. Procedure manuals

  A. 1, 3, 4, 2
  B. 2, 1, 4, 3
  C. 2, 4, 1, 3
  D. 3, 4, 1, 2
  C. 2, 4, 1, 3

• Question 412:

  After conducting a kaizen event for cycle time reduction, which of the following should be true?

  A. Cycle time < Take time
  B. Cycle time = Take time
  C. Cycle time < Lead time
  D. Cycle time = Available time
  A. Cycle time < Take time

• Question 413:

  The development of a customer satisfaction survey should be based on _____

  A. established industry practices
  B. the supplier's perception of customer needs
  C. A system for determining customer requirements
  D. data from field failure reports
  C. A system for determining customer requirements

• Question 414:

  Which of the following tools is used to identify and rate potential risks for a new product?

  A. Cost-benefit analysis
  B. Failure mode and effects analysis (FMEA)
  C. SWOT analysis
  D. Analysis of variance (ANOVA)
  B. Failure mode and effects analysis (FMEA)

• Question 415:

  A fishbone diagram is best described as a problem-solving approach that _______________

  A. shows many different causes that can contribute to a particular problem
  B. identifies various solutions to a problem and displays the key relationships that are causing the problem
  C. Focuses on one element of a problem at a time and resolves any issues with that element before moving on to the next element
  D. organizes problems in order of seventy and p 1 ding 10 each problem's risk factor
  A. shows many different causes that can contribute to a particular problem

• Question 416:

  Which of the following groups would be considered an external customer of a company?

  A. Product distributors
  B. Product inspectors
  C. Clerical workers
  D. Production workers
  A. Product distributors

• Question 417:

  Which of the following communication skills is most important for a virtual team to have to avoid making incorrect assumptions?

  A. Report writing
  B. Computer usage
  C. Active listening
  D. Text messaging abbreviations
  C. Active listening

• Question 418:

  Which of the following actions by a customer will support long-term relations with a supplies?

  A. Focusing on developing clear purchase orders and contract provisions
  B. Training purchasing staff to facilitate communications between suppliers and end-users
  C. Creating opportunities for the supplier's quality engineers to meet with the purchasing staff
  D. Scheduling regular meetings with the supplier to discuss plans and problem-solving options
  A. Focusing on developing clear purchase orders and contract provisions

• Question 419:

  Which of the following could be a cause of the control chart results?

  A. Calculation errors
  B. New machine settings
  C. Sampling variability
  D. A sudden change in power level
  C. Sampling variability

• Question 420:

  Which of the following groups has primary responsibility for ensuring that employees attend appropriate training sessions?

  A. Line management
  B. The quality department
  C. The training department
  D. Subject matter experts
  A. Line management