ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 331:

  The best way to integrate quality goals within a corporation is to

  A. implement cross-functional goals and measures
  B. implement employee performance goals
  C. implement 360?feedback
  D. break down interdepartmental barriers
  A. implement cross-functional goals and measures

• Question 332:

  A CEO has announced a new vision in automation, integration, and technology. The CEO explanied how these elements play an important role in the global business process simplification. In response to this vision, the CEO announces a more advanced new information system that will replace the old system.

  How would a Corporate IT Director manage the organization's performance and risks based on this new mandatory information system?

  A. From a risk management perspective, design a plan B in case the new system does not work to keep the business performing
  B. Ensure integration, vertical, and horizontal alignment are in the strategic planning, and perform a risk management assessment on the new information system
  C. Create a project timeline to train all the teams across your region to guarantee the appropriate transition to the new information system
  D. Make sure you have all the resources available to e data information P I misuse, risk assessment, and firewalls
  B. Ensure integration, vertical, and horizontal alignment are in the strategic planning, and perform a risk management assessment on the new information system

• Question 333:

  To monitor performance, an organization should develop measurements and indicators that:

  A. provide the basis for making decisions
  B. provide a return on quality
  C. use a standardized costing system
  D. use an activity-based costing system
  A. provide the basis for making decisions

• Question 334:

  Ace Blood Testing ships its product from its lab to XYZ Hospital. The hospital needs the samples within one hour for testing, however, the product is often late. Ace has decided to use a Six Sigma Project to improve its delivery performance. The six sigma team is given the following data set, which shows the on-time delivery performance versus late or missed performance.

  

  1 = One time delivery 0 = Late or missed delivery

  After an investigation, the six sigma team discovered that, on the days the transit times were greater than 20 hours, the trucks were required to stop at a weigh station midway through the trip. The trucks were often found to be overweight by as little as 50 to 150 pounds. In these instances, the excess product had to be off-loaded to another truck. The team decided to institute a fill-and-weigh process at the main plant to ensure accurate weights prior to shipment.

  This change in requirements is an example of what aspect of the six sigma methodology?

  A. Measure
  B. Gage RandR
  C. Control
  D. Takt time
  B. Gage RandR

• Question 335:

  Which of the following tools is used to clarify roles and track accountability between activities and related stakeholders?

  A. Prioritization matrix
  B. Deployment flow chart
  C. Affinity diagram
  D. Gant chart
  B. Deployment flow chart

• Question 336:

  The study of human behavior within a moral context can be described as

  A. morality
  B. ethics
  C. trust
  D. legality
  B. ethics

• Question 337:

  Which of the following are ways to promote quality and teamwork in organizations?

  I. Reducing hierarchies

  II. Creating steering committees

  III. Recognizing internal customers

  IV. Structuring the organization into teams

  A. I and III only
  B. II and IV only
  C. I, II, and III only
  D. I, II, III, and IV
  D. I, II, III, and IV

• Question 338:

  A company's building maintenance staff has been measuring the weekly power consumption in one building for 12 months. If the maintenance staff asks the quality manager for help analyzing data, what type of control chart should the manager recommend?

  A. XmR
  B. np
  C. u
  D. c
  A. XmR

• Question 339:

  It is the team sponsor's responsibility to:

  A. review and support the efforts of the team
  B. set agendas and manage team meetings
  C. coach members in tools and processes
  D. help team members prepare presentations for management
  B. set agendas and manage team meetings

• Question 340:

  The best technique for analyzing qualitative data is to:

  A. Designate meaningful categories and assign each response to a category, then sum the number of responses in each category as the indication of the category's importance to the population responding.
  B. Assign a value rating to each response, then sum the ratings for all responses, and use the mean as representative of the responses of the total population.
  C. Score each response according to personality type.
  D. Search for keywords, significant to the research being done, in each response. Count the number of each keyword used and take the keyword usage totals as representative of the population studied.
  A. Designate meaningful categories and assign each response to a category, then sum the number of responses in each category as the indication of the category's importance to the population responding.