ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 321:

  Some of the metrics that could be used to measure performance of a commercial painting contractor are:

  I. On-time completion of a painting contract.

  II. Quality rating resulting from customer 's third-party on-site inspection.

  III. Amount (time and cost) or rework required.

  IV.

  Accuracy of billing.

  A. I, II, III, and IV
  B. I and III only
  C. I, II, and III only
  D. I, III, and IV only
  A. I, II, III, and IV

• Question 322:

  A SWOT analysis should be performed when a company is:

  A. developing its strategic objectives
  B. starting the strategic planning process
  C. identifying appropriate tactics for implementing the strategic plan
  D. selling management on a new product line
  B. starting the strategic planning process

• Question 323:

  All but one of the following tool sets could be used to help an educational institution identify the cause of excessive student tardiness. Which one could not?

  A. Brainstorming and an Ishikawa diagram
  B. Five whys and a problem-solving model
  C. FMEA and DMAIC
  D. Check sheet and affinity diagram
  C. FMEA and DMAIC

• Question 324:

  Which of the following actions is an example of behavior by quality professionals that upholds the ASQ Code of Ethics?

  A. Giving credit to all present and former employees when disclosing information about technical processes without their consent
  B. Taking credit for the work of others only when no monetary reward is offered
  C. Declining work roles that are outside their area of competence
  D. Accepting compensation from two different parties for the same service, without their consent
  A. Giving credit to all present and former employees when disclosing information about technical processes without their consent

• Question 325:

  In project management, the sequence of activities that represents the longest period to finish the project is known as the:

  A. slack time
  B. critical path
  C. optimistic time
  D. pessimistic tune
  B. critical path

• Question 326:

  Which of the following elements describes the combination of the severity and probability of occurrence of harm?

  A. Failure mode
  B. Hazard
  C. Risk
  D. Detection
  C. Risk

• Question 327:

  Reasons for building an economic case for quality may include:

  I. The case expresses quality in the language of management.

  II. The approach justifies quality initiatives in dollars and cents.

  III. The Sarbanes-Oxley Act requires it.

  IV.

  Quality is typically treated as a cost rather than as an investment.

  V.

  The economic case for quality allows for comparison of it with other major investments or projects.

  A. III only
  B. I, II, IV, and V
  C. IV and V only
  D. I and II only
  B. I, II, IV, and V

• Question 328:

  Rank in order, from first to last, the following five basic logical tools of the TOC thinking process.

  1. Pre-requisite tree

  2. Future reality tree

  3. Current reality tree

  4. Conflict resolution diagram

  5. Transition tree

  A. 1, 2, 3, 4, 5
  B. 2, 1, 4, 5, 3
  C. 3, 4, 2, 1, 5
  D. 5, 4, 3, 2, 1
  C. 3, 4, 2, 1, 5

• Question 329:

  Which of the following statements are true about the differences between training and education?

  I. Training focuses more on doing, whereas education focuses more on thinking.

  II. Training is typically provided by employers, whereas education might be funded but not provided.

  III. Training teaches students to acquire new knowledge, whereas education teaches new skills.

  IV.

  Training is more job focused, whereas education is more theoretical.

  A. I and III only
  B. II and IV only
  C. I, II, and IV only
  D. II, III, and IV only
  C. I, II, and IV only

• Question 330:

  A quality inspector who has worked in the quality assurance department for five years goes to the quality manager and asks what is necessary to advance into a p as a quality If the y has adopted a TQM approach, the quality manager should respond in which of the following ways?

  A. "You will need to get more training to increase your skills"
  B. ''We should meet to discuss your needs and desires and a specific attainment plan.
  C. "We should talk with a representative in the Human Resources Department about positions in that area."
  D. "You are doing a great job where you are, and you should have no problem advancing in the organization."
  B. ''We should meet to discuss your needs and desires and a specific attainment plan.