ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 311:

  Who is responsible for establishing goals for a company that is in the early stages of developing a quality system?

  A. The quality department
  B. Executive management
  C. All employees
  D. An ISO representative
  B. Executive management

• Question 312:

  According to Deming, management by fear most often results from managers who are driven by

  A. numbers
  B. facts
  C. improvement objectives
  D. market changes
  C. improvement objectives

• Question 313:

  Which of the following components in a feedback loop is designed to measure the performance of an item and report the result to the umpire?

  A. Actuator
  B. Sensor
  C. Goal
  D. Process
  B. Sensor

• Question 314:

  A trio of long-time employees has worked for the ABC Company for 22 to 25 years each, and they are referred to collectively as "the seniors." ABC recently announced plans to improve quality through training and will soon be developing training sessions to be used throughout the organization. The seniors say they have "seen it all" over the years, and they are not impressed with the plans for training everyone. To prevent their negativity from interfering with the success of the training, which of the following actions will be most effective?

  A. Include them on the teams that develop the training
  B. Require them to attend the training to prove its usefulness
  C. Provide them with data attesting to the success of the training in other organizations
  D. Begin the training with the top management level
  A. Include them on the teams that develop the training

• Question 315:

  Quality function deployment looks at the relationship between all but which of the following components?

  A. Customer wants/needs
  B. Company product/process characteristics
  C. Competitor product performance
  D. Customer service training requirements
  D. Customer service training requirements

• Question 316:

  The most important reason for management to review the company's quality system is to ensure that:

  A. all audit findings have been addressed.
  B. process yields and quality levels are being maintained.
  C. the system continues to meet organizational goals.
  D. the ISO standards for management review are being met.
  B. process yields and quality levels are being maintained.

• Question 317:

  If a company wants to optimize its overall supply chain, which of the following strategies will have the longest lasting impact?

  A. Focusing on priority actions
  B. Training purchasing agents in negotiation techniques
  C. Improving audit results for problem suppliers
  D. Sharing information internally and with all suppliers
  A. Focusing on priority actions

• Question 318:

  An action of highest priority is for suppliers to:

  A. Implement a system that ensures that customers' needs and the supplier 's terms of sale are mutually understood and agreed to.
  B. Emphasize that the purchase order is the legal contract between buyer and seller.
  C. Be sure that the customer 's order form meets supplier 's specifications.
  D. Automatically reject an order if the customer makes demands the supplier deems unacceptable.
  A. Implement a system that ensures that customers' needs and the supplier 's terms of sale are mutually understood and agreed to.

• Question 319:

  Which of the following tools can be used to conduct a time series analysis of process performance?

  

  A. Option A
  B. Option B
  C. Option C
  D. Option D
  C. Option C

• Question 320:

  Which of the following steps should an organization take immediately after creating its strategic plan?

  A. Translating the plan into actions
  B. Leveraging customer needs into profit opportunities
  C. Defining its mission and vision
  D. Deploying its quality goals
  D. Deploying its quality goals