ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 291:

  The Baldrige Award performance excellence criteria address which types of performance?

  I. Procedural compliance

  II. Supplier related

  III. Customer related

  IV.

  Financial and marketplace

  A. I and IV only
  B. III and IV only
  C. II, III, and IV only
  D. III only
  C. II, III, and IV only

• Question 292:

  Which of the following terms is defined as the measure of an instrument's ability to repeat its results?

  A. Bias
  B. Accuracy
  C. Standard deviation
  D. Precision
  D. Precision

• Question 293:

  The most significant concern about using off-the-shelf software for statistical process control (SPC) analysis is the

  A. large number of charts that need to be analyzed
  B. resistance to automating a system that currently uses human monitoring
  C. misapplication of SPC result and incorrect conclusions
  D. reduced need for training in SPC tools and concepts
  C. misapplication of SPC result and incorrect conclusions

• Question 294:

  In a customer identification analysis, classifications should be made on the basis of which of the following pairs of factors?

  A. Consumer models and price takers
  B. Suppliers and price makers
  C. Markets and end-users
  D. Consumer groups and cost drivers
  C. Markets and end-users

• Question 295:

  According to Kirkpatrick's Four-Level Training Evaluation Model, what level is the most important and the most difficult to determine?

  A. Results
  B. Behavior
  C. Reaction
  D. Learning
  B. Behavior

• Question 296:

  A company's receiving inspector has segregated a supplier's material for nonconformance. The production manager has overridden the inspector and is planning to issue the nonconforming material to manufacturing. In response to this situation, the quality manager should take which of the following actions first?

  A. Notify management of the situation
  B. Have the receiving inspector perform 100% inspection on the nonconforming material
  C. Have the production staff inspect the material as they receive it and reject any nonconforming material
  D. Discuss with the production manager the rationale for releasing the nonconforming material
  D. Discuss with the production manager the rationale for releasing the nonconforming material

• Question 297:

  Which of the following training methods should be used when the trainees will apply what they learn on the job?

  A. Demonstration by certified trainers
  B. Role-playing
  C. Hands-on training
  D. Self-paced workbooks
  C. Hands-on training

• Question 298:

  Which of the following best describes the theory of constraints?

  A. Several constraints must exist simultaneously to limit the output of a system.
  B. One constraint at a given time limits the system.
  C. Non-constraints strengthen the system.
  D. All constraints must be eliminated for optimal system performance.
  B. One constraint at a given time limits the system.

• Question 299:

  A company should develop or expand its quality policy in order to:

  A. document demands on its suppliers
  B. describe its fundamental quality beliefs
  C. increase the output of its employees
  D. improve the cycle time of its products
  D. improve the cycle time of its products

• Question 300:

  In a customer-driven company, one of the key roles of the sales function should be to:

  A. develop design ideas for new products
  B. help resolve customer complaints
  C. support long-term customer retention efforts
  D. introduce new customers to executive management
  C. support long-term customer retention efforts