ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 281:

  What percentage of a process will fall within? When the process has a normal curve?

  A. 95. 46
  B. 98.75
  C. 99.73
  D. 99.98
  A. 95. 46

• Question 282:

  In the Kano model, which of the following best defines an exciter attribute?

  A. These attributes can be rated as "important" but they are expected.
  B. These are articulated needs, what customers will say they need.
  C. These are unexpected but if offered, generate "delight" and surprise the customer.
  D. Satisfaction increases linearly as these attributes are more fully delivered.
  C. These are unexpected but if offered, generate "delight" and surprise the customer.

• Question 283:

  The following chart was developed by a team to conduct a SWOT analysis.

  

  The S-O quadrant indicates the area where

  A. barriers need to be overcome in order to pursue opportunities
  B. business factors can result in a loss of competitive advantage
  C. the company can develop a competitive advantage
  D. the company can use its strengths to reduce the impact of external threats
  C. the company can develop a competitive advantage

• Question 284:

  According to the Taguchi loss function, which of the following statements is true about total quality costs?

  A. They decrease as they approach target value.
  B. They decrease with employee training.
  C. They increase with employee training.
  D. They increase with sales volume.
  A. They decrease as they approach target value.

• Question 285:

  Changing a system from hierarchical decision-making to empowered employees requires all stakeholders to:

  A. have mutual trust
  B. have authoritative voices
  C. be held accountable for team actions
  D. take responsibility for assigning tasks
  A. have mutual trust

• Question 286:

  Process control feedback loops are used to measure the:

  A. actual performance of a process
  B. defects generated by a process
  C. amount of time a process takes
  D. efficiency of employee processes
  A. actual performance of a process

• Question 287:

  Which of the following is best defined as the outline of a quality system structure that also serves as a permanent reference in the implementation and maintenance of that system?

  A. The quality manual
  B. The quality plan
  C. Quality procedures
  D. Quality records
  A. The quality manual

• Question 288:

  A 500-employee company is being acquired by one of its competitors. How should the company president communicate this change to the employees?

  A. Alert them to pending media announcements
  B. Ask managers to notify employees in their own reporting line
  C. Publish a special issue of the company newsletter
  D. Hold a company wide meeting
  D. Hold a company wide meeting

• Question 289:

  The purpose of product qualification is to ____________

  A. verify that all product design requirements have been met
  B. formulate specifications for manufacturing and develop related documentation
  C. ensure that a product is released only after all documentation is in place
  D. verify through a pilot production run that scale-up is feasible
  D. verify through a pilot production run that scale-up is feasible

• Question 290:

  In time of financial stress, training is often one of the first functions to be discontinued, because:

  I. Training is not considered part of the strategic plan.

  II. Training is treated as a cost with no quantifiable benefits.

  III. Management does not understand the connection between building and sustaining the organization's competencies and achieving profitability.

  IV.

  The correlation between the function of training and the function of product realization has not been established.

  A. I and II only
  B. I, II, and III only
  C. I, II, III, and IV
  D. II and IV only
  C. I, II, III, and IV