ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 131:

  The most important reason for changing procedures or processes is to

  A. create a more effective work environment
  B. stimulate creativity and out-of-the-box thinking
  C. develop cutting-edge design and production facilities
  D. enhance the value of products or service
  D. enhance the value of products or service

• Question 132:

  The most common reason that company wide quality training programs fail is because the

  A. participants' baseline skills are too diverse
  B. language and concepts are too complex
  C. participation by various functional departments is lacking
  D. support of management is lacking
  D. support of management is lacking

• Question 133:

  Supplier certification should be based on an assessment of the supplier's

  A. manufacturing methods
  B. inspection effectiveness
  C. process capability
  D. field failure resolution process
  C. process capability

• Question 134:

  According to Crosby, quality is defined as:

  A. the cost of preventing defects
  B. the cost of eliminating defects
  C. conformance to requirements
  D. any kind of nonconformance
  C. conformance to requirements

• Question 135:

  In planning the strategy for improving supplier performance, which of the following should be considered?

  I. How the supplier will receive performance feedback

  II. How effective is the supplier 's corrective and preventive action system

  III. Whether the supplier 's quality management system is certified to an industry-pertinent standard

  IV.

  How much of this organization's resources will be needed to assist suppliers in improving performance

  A. I, II, III, and IV
  B. III and IV only
  C. I and IV only
  D. II, III, and IV only
  A. I, II, III, and IV

• Question 136:

  Top management requests what kind of measurement information on training effectiveness?

  A. The perceptions of the trainees
  B. The competence of the training providers
  C. The return on investment
  D. The application of the training
  D. The application of the training

• Question 137:

  An effective way to reinforce the knowledge that workers acquire through classroom training is by:

  A. planning follow-up training at fixed times
  B. providing opportunities to use course content on the job
  C. requiring senior managers to attend the training with hourly workers
  D. ensuring that employees who need training have the opportunity to attend
  B. providing opportunities to use course content on the job

• Question 138:

  Which of the following groups should be responsible for monitoring organization-wide quality initiatives?

  A. A team of representative managers
  B. The quality council
  C. The customers most affected by the initiatives
  D. The individual owners of the initiatives
  A. A team of representative managers

• Question 139:

  In order to promote effective quality improvements throughout an organization, management should do which of the following?

  A. Publish a quality newsletter, and distribute posters and signs
  B. Maintain an open-door management style
  C. Begin each management status meeting with a financial review of quality
  D. Given employees opportunities to make decisions and solve problems
  B. Maintain an open-door management style

• Question 140:

  Which of the following is classified as an appraisal cost?

  A. Scrap
  B. Product audits
  C. Warranty refunds
  D. Cost of sales
  B. Product audits