ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 101:

  When a project requires collaboration among different functional areas, the first step for the project manager should be to:

  A. develop a schedule that includes all project activities from beginning to end
  B. choose project members on the basis their previous project experience
  C. determine who should attend project update meetings
  D. gain support from the area managers whose staff will be serving on the project
  B. choose project members on the basis their previous project experience

• Question 102:

  A company is in the planning phase of a supplier relations program. Which of the following steps is critical to establishing a successful program?

  A. Identifying appropriate commodities from procurement
  B. Analyzing the cost of procurement
  C. Evaluating the replacement of existing suppliers
  D. Determining the needs of the customer
  D. Determining the needs of the customer

• Question 103:

  The preferred technique/tool used to determine the strategies of organizations serving the same market as your own organization is:

  A. Competitive analysis.
  B. Benchmarking.
  C. Industry trade association data research.
  D. Survey of competitor 's customers.
  A. Competitive analysis.

• Question 104:

  A customer of XYZ Corporation continues to complain that welds are breaking on the products supplied by XYZ. Which of the following actions should XYZ take first m this situation?

  A. Visit the customer to see how its process might be contributing to the breaks
  B. Develop control charts to monitor all destructive tests performed and report the observed trends to the customer
  C. Adopt a nondestructive evaluation so that all outgoing welds are inspected and approved
  D. Tighten the specifications for welds for this customer
  C. Adopt a nondestructive evaluation so that all outgoing welds are inspected and approved

• Question 105:

  The first step in surveying customers is to:

  A. create pilot questions for the survey
  B. determine the important quality dimensions of the product or service
  C. determine which sampling technique to use
  D. identify the target audience for the survey
  D. identify the target audience for the survey

• Question 106:

  Which of the following is the least effective technique for developing good relationships with suppliers?

  A. Establishing long-term contractual agreements.
  B. Using audits to gain leverage for change in supplier performance.
  C. Providing assistance to suppliers to help them meet performance requirements.
  D. Enhancing supplier knowledge of the company's near-term and long- term needs.
  B. Using audits to gain leverage for change in supplier performance.

• Question 107:

  Which of the following actions will support supply chain optimization?

  A. Adding redundancies within the production system power
  B. Changing production from a pull system to a push system
  C. Eliminating waste by using zero-based inventory levels
  D. Pulling product based on its consumption rather than on forecasts
  D. Pulling product based on its consumption rather than on forecasts

• Question 108:

  Understanding leadership requires a fundamental understanding of organizations and the design factors that must be considered. The design of an organization is the formal framework for communication and authority, and is determined by:

  A. Formalization, centralization and complexity
  B. Formalization, centralization and outsourcing
  C. Formalization and centralization
  D. Centralization and complexity
  A. Formalization, centralization and complexity

• Question 109:

  Which of the following is a benefit of using quality Junction deployment (QFD)?

  A. It reduces overall process time.
  B. It provides data for the design of future products.
  C. It provides a key element of the house of quality.
  D. It is a means of deploying a quality plan.
  B. It provides data for the design of future products.

• Question 110:

  Root cause analyses often fail at the testing phase because they fail to

  A. distinguish between apparent and true root causes
  B. distinguish multiple problems from one another
  C. obtain statistical validity
  D. reward rapid problem-solving
  A. distinguish between apparent and true root causes