Exam Details

  • Exam Code
    :CIS-SAM
  • Exam Name
    :Certified Implementation Specialist - Software Asset Management
  • Certification
    :CIS-Software Asset Management
  • Vendor
    :ServiceNow
  • Total Questions
    :114 Q&As
  • Last Updated
    :May 13, 2024

ServiceNow CIS-Software Asset Management CIS-SAM Questions & Answers

  • Question 31:

    A(n) ______________ is required for a user or device to consume software rights.

    A. License

    B. Allocation

    C. Entitlement

    D. Workflow

  • Question 32:

    ServiceNow Performance Analytics identifies a trend that use of a certain software package has reduced over time. This is a potential indicator of what?

    A. Your company is under-licensed for the product.

    B. Your company needs to renegotiate your contract to get better pricing.

    C. Your company is over-licensed for the product.

    D. Your company needs to retire the unused entitlements.

  • Question 33:

    What is the purpose of the Metric Group on the Software Entitlement record?

    A. To select the group of license metrics to be used on the entitlement

    B. To select a group to see specific license metrics for a software category

    C. To select a category of specific license entitlement attributes

    D. To select a group to see specific license key attributes

  • Question 34:

    The Per Named Device license metric licenses which of the following?

    A. A user for a number of installations of software

    B. A device for a number of installations of software

    C. A specific user for a number of installations of software

    D. Cores on a physical server or virtual machine

    E. A specific device for a number of installations of software

  • Question 35:

    Software license management (SLM) is a key component of the software asset lifecycle. What is its primary objective?

    A. To convert regular per user licenses into subscription licenses

    B. To track, control, and reduce software costs, including costs associated with non-compliance findings during a software audit

    C. To reserve a block of licenses for a specific group of users and/or user role(s)

    D. To accurately calculate annual true-up cost and total spend on a product

    E. To automatically install and remove software on devices using Workflow and Client Software Distribution (CSD)

  • Question 36:

    By default, the license metric field is displayed on which record form within ServiceNow?

    A. Software Model

    B. Software Allocations

    C. Software Entitlement

    D. Software Product

    E. Software publisher

  • Question 37:

    What product must you procure a separate license for in order to utilize Workflow and Client Software Distribution (CSD) to automatically install software on devices.

    A. ITSM

    B. Asset Management

    C. Orchestration

    D. Discovery

    E. Deployment management

  • Question 38:

    A Software Product can only have a single license metric type associated to it.

    A. True

    B. False

  • Question 39:

    When creating a reportable bar graph view of License Metrics, you can use which of the following options to refine how you view license metric data?

    A. `Group by' or `Stacked by'

    B. `Group by' and `Stacked by'

    C. `Stacked by'

    D. `Group by'

  • Question 40:

    You can view IBM, Microsoft, Oracle and VMware license metrics as part of ServiceNow standard baseline configuration features.

    A. True

    B. False

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