SAP C_C4H520_02 Online Practice Questions and Exam Preparation

SAP C_C4H520_02 Online Questions & Answers

• Question 61:

  What are some of the SAP Crowd Service capabilities? Note: There are 3 correct answers to this question.

  A. Configurable onboarding platform to invite partners
  B. Automatic determination of activity effort and materials consumed
  C. Crowd workers can reschedule assignments within a set time frame
  D. Intelligent scheduling to determine the best qualified technician
  E. Crowd workers can accept or reject assignments within a set time frame
  A. Configurable onboarding platform to invite partners
  D. Intelligent scheduling to determine the best qualified technician
  E. Crowd workers can accept or reject assignments within a set time frame

• Question 62:

  What are the components of a trigger in a business rule? Note: There are 3 correct answers to this question.

  A. Action
  B. Conditions
  C. Execution count
  D. Event
  E. Variables
  B. Conditions
  D. Event
  E. Variables

• Question 63:

  What options does a technician have to record travel time against an activity in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.

  A. From the Equipment menu after checkout
  B. From the activity record after the workflow step is set to Finished
  C. From the Efforts menu by selecting the activity object type
  D. From the Home page menu by creating a manual entry
  E. From the activity menu by creating a manual entry
  C. From the Efforts menu by selecting the activity object type
  D. From the Home page menu by creating a manual entry
  E. From the activity menu by creating a manual entry

• Question 64:

  What can you use to create and manage different absence and reservation types in order to accurately reflect a technician's availability?

  A. Activity
  B. Assignment
  C. Time slots
  D. Service call
  C. Time slots

• Question 65:

  Which of the following activities are carried out by a crowd owner within the Single Tenant Crowd Service? Note: There are 3 correct answers to this question.

  A. Review company certificates.
  B. Approve technician skills.
  C. Review and close assignments.
  D. Accept an assignment.
  E. Register a partner company.
  A. Review company certificates.
  B. Approve technician skills.
  E. Register a partner company.

• Question 66:

  Which of the following is a mandatory field when you create a Smartform template?

  A. Version
  B. Label
  C. Description
  D. Category
  D. Category

• Question 67:

  You are a consultant who needs to explain the Reserved Material feature of SAP Field Service Management to a customer. Which statements can you use to describe the capabilities of reserved material? Note: There are 2 correct answers to this question.

  A. You can approve consumed reserved materials in the Time and Material journal.
  B. You can plan and reserve materials in both the Web and mobile applications.
  C. The system will update the inventory count of reserved materials in a standalone scenario.
  D. A planner can create service calls with reserved materials from an integrated ERP system.
  B. You can plan and reserve materials in both the Web and mobile applications.
  D. A planner can create service calls with reserved materials from an integrated ERP system.

• Question 68:

  You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment. What is missing?

  A. The equipment is reported as Operational.
  B. The equipment has NO previous history.
  C. The equipment does NOT have Moment-Sets.
  D. The equipment does NOT have an external ID.
  C. The equipment does NOT have Moment-Sets.

• Question 69:

  As an administrator, which actions can you take on the Time and Material journal tab? Note: There are 3 correct answers to this question.

  A. Release
  B. Delete
  C. Approve
  D. Close
  E. Review
  B. Delete
  C. Approve
  E. Review

• Question 70:

  You want your customers to be able to create service requests from the Customer Self- Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.

  A. You must have Moment-Sets defined for equipment.
  B. You must have auto-release of assignments.
  C. You must have equipment records against your account.
  D. You must have business rules configured.
  E. You must have a portal user account.
  A. You must have Moment-Sets defined for equipment.
  C. You must have equipment records against your account.
  E. You must have a portal user account.