SAP C_C4H520_02 Online Practice Questions and Exam Preparation

SAP C_C4H520_02 Online Questions & Answers

• Question 41:

  As a technician, you want to record expenses. Which objects can you record expenses against? Note: There are 3 correct answers to this question.

  A. Equipment
  B. Service call
  C. Activity
  D. Business partner
  E. Purchase order
  A. Equipment
  C. Activity
  D. Business partner

• Question 42:

  For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note: There are 2 correct answers to this question.

  A. When you need to send an engineer to the customer
  B. When you need to set up a meeting with the customer
  C. When you need to record a problem for the customer
  D. When you need to plan an appointment at the customer
  A. When you need to send an engineer to the customer
  C. When you need to record a problem for the customer

• Question 43:

  Which of the following reports will face a hard stop when you generate it in SAP Field Service Management?

  A. A nightly activity list report generated via business rules that executes in 250 seconds
  B. A report that references 21 different DTOs
  C. A spare parts list that has 1500 pages
  D. A service call summary for the week that returns 1000 records
  B. A report that references 21 different DTOs

• Question 44:

  Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?

  A. Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.
  B. Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.
  C. Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.
  D. Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.
  C. Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.

• Question 45:

  Which field is mandatory when you create a service call on the SAP Field Service Management mobile app?

  A. Priority
  B. Contact
  C. Business Partner
  D. Equipment
  C. Business Partner

• Question 46:

  Which features are available in the Smartform designer? Note: There are 3 correct answers to this question.

  A. Preview report
  B. Copy template
  C. Import translations
  D. Design new icons
  E. Create custom elements
  A. Preview report
  B. Copy template
  C. Import translations

• Question 47:

  Which business objects permissions do you need to enable to use the Time and Material journal? Note: There are 2 correct answers to this question.

  A. ACTIVITY
  B. MILEAGE
  C. WORKTIME
  D. EXPENSE
  B. MILEAGE
  D. EXPENSE

• Question 48:

  The dispatcher drags and drops a service call onto a technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on the mobile app?

  A. The technician must release the assignment.
  B. The technician must approve the assignment.
  C. The dispatcher must release the assignment.
  D. The dispatcher must approve the assignment.
  C. The dispatcher must release the assignment.

• Question 49:

  Which report template can you use to visualize the time, material, and expenses linked to an activity?

  A. Time and Material Journal
  B. Service Checkout
  C. Service Call
  D. Checklist
  A. Time and Material Journal

• Question 50:

  Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.

  A. Booking material for a specific service call and defined location
  B. Defining which material the customer needs to purchase before the technician can start the work
  C. Organizing spare parts to be taken to the physical location of the job
  D. Reserving material that has already been used for previous services
  A. Booking material for a specific service call and defined location
  C. Organizing spare parts to be taken to the physical location of the job