C9560-659 Exam Details

  • Exam Code
    :C9560-659
  • Exam Name
    :Fundamentals of Applying IBM SmartCloud Control Desk V1
  • Certification
    :IBM Certifications
  • Vendor
    :IBM
  • Total Questions
    :103 Q&As
  • Last Updated
    :Jul 11, 2026

IBM C9560-659 Online Questions & Answers

  • Question 81:

    Most loggers are inactive by default and set to which mode level?

    A. WARN
    B. DEBUG
    C. ERROR
    D. DEFAULT

  • Question 82:

    What are three valid outcomes of the IT Asset Management process? (Choose three.)

    A. Controlling the changes to the asset
    B. Eliminating exposure to risks relating to IT assets
    C. Governing assets to drive the right trade-offs in investments and usage of assets
    D. Providing accurate and timely information about technology assets and their configuration
    E. Providing assets in an accurate and timely manner to supply, movement, or other requests
    F. Managing IT assets in compliance with legal, industry, and corporate standards and requirements

  • Question 83:

    Which three applications have functionality to perform a global search? (Choose three.)

    A. Catalog
    B. Change
    C. Incident
    D. Solution
    E. Problem
    F. Configuration Items

  • Question 84:

    What is the purpose of the EventTracker filter?

    A. Events are logged into a SystemOut.log file.
    B. To log events from external monitoring systems.
    C. To track the event of the selected components only.
    D. It helps to identify potential issues by tracking the overall usage of the application.

  • Question 85:

    Which two statements are true about workflow process enablement in IBM SmartCloud Control Desk? (Choose two.)

    A. Workflow processes are run at the next database restart.
    B. Workflow processes are automatically assigned to the default user.
    C. Enabling a process does not involve validating the structure of the process.
    D. Workflow process records are in a draft or a development stage until the record is enabled.
    E. After a process record is enabled and activated, the record is locked and it is ready for use.

  • Question 86:

    What are three types of IBM SmartCloud Control Desk offerings? (Choose three.)

    A. Action
    B. Descriptive
    C. Work Order
    D. Work Request
    E. Service Catalog
    F. Service Request

  • Question 87:

    Which statement is true regarding Work Type settings?

    A. Start and Complete Status are mandatory fields to create a work type.
    B. Work types can be defined Work Order, Change, Release, and Process Request record types.
    C. In order for Work Type settings to be available a restart of the MXServer application server is required.
    D. To access Work Type settings go to Administration> Organizations, find the desired Organization then Select Action> Labor Options > Work Type.

  • Question 88:

    How can a user view the topology of a configuration item (CI) affected by an incident?

    A. From the incident record, navigate to the CI Topology tab
    B. From the incident record, open the Select Action menu, and select View CI Topology
    C. From the incident record, open the Detail Menu next to the CI, select Go to Configuration Items, and navigate to the CI Topology tab
    D. Go to the IT Infrastructure module, open the Configuration Items application, enter the incident number, click Enter, and navigate to the CI Topology tab

  • Question 89:

    What are three different ticket types available in IBM SmartCloud Control Desk? (Choose three.)

    A. Change
    B. Incident
    C. Solution
    D. Problem
    E. Service Request
    F. Configuration Item

  • Question 90:

    Which file would be found to review for debugging an issue if given this path: \IBM\Websphere\AppServer\Profiles\\logs\czapplicationserver>?

    A. De.log
    B. Fusion.log
    C. Maximo.log
    D. SystemOut.log

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