IBM C9560-659 Online Practice Questions and Exam Preparation

IBM C9560-659 Online Questions & Answers

• Question 61:

  By default, what are three of the required fields in a bulletin board message? (Choose three.)

  A. Subject
  B. Message
  C. Message ID
  D. Organization
  E. Person Group
  F. Expiration Date
  A. Subject
  C. Message ID
  F. Expiration Date

• Question 62:

  Which two activities are included in the scope of IT Asset management? (Choose two.)

  A. Risk Management
  B. License Management
  C. Security Management
  D. Inventory Management
  E. Configuration Management
  B. License Management
  D. Inventory Management

• Question 63:

  Configuration items with relationships and configuration management processes can support many applications in IBM SmartCloud Control Desk. Which three application are likely to be supported? (Choose three.)

  A. Change
  B. Incident
  C. Inventory
  D. Workflow
  E. Work Order
  F. Service Request
  A. Change
  B. Incident
  F. Service Request

• Question 64:

  Which two database servers are supported by IBM SmartCloud Control Desk installation? (Choose two.)

  A. Sybase
  B. MySQL
  C. Informix
  D. IBM DB2
  E. Microsoft SQL server
  D. IBM DB2
  E. Microsoft SQL server

• Question 65:

  Which three types of data can be loaded using the Quick Configuration tool of IBM SmartCloud Control Desk? (Choose three.)

  A. Sites
  B. Assets
  C. Job Plans
  D. Person Users
  E. Classifications
  F. Configuration Items
  B. Assets
  D. Person Users
  F. Configuration Items

• Question 66:

  Which statement best describes the Service Request Management functionality in IBM SmartCloud Control Desk?

  A. A tool that provides end-to-end IT and Enterprise asset lifecycle management on a single integrated platform.
  B. A tool that enables users to request, deploy, monitor and manage cloud computing services. It also provides traceable approvals and processes.
  C. A tool that helps customers manage, audit, and coordinate change and configuration management processes using user interlaces and workflows that facilitate cross-silo cooperation.
  D. A tool that provides a comprehensive and modular approach to integrated service desk and service catalog management enabling IT personnel to improve the efficiency of service delivery and to drive down operating costs.
  D. A tool that provides a comprehensive and modular approach to integrated service desk and service catalog management enabling IT personnel to improve the efficiency of service delivery and to drive down operating costs.

• Question 67:

  What are two capabilities of the Quick Configuration application in IBM SmartCloud Control Desk? (Choose two.)

  A. Data loading
  B. Restart server
  C. Configure an Organization and Site
  D. Service Desk content configuration
  E. Service Catalog content configuration
  A. Data loading
  C. Configure an Organization and Site

• Question 68:

  Which ticket type must be used to investigate the underlying cause of a set of issues?

  A. Incident
  B. Solution
  C. Problem
  D. Process Request
  C. Problem

• Question 69:

  What are two virtual machine images that must be deployed to implement the IBM SmartCloud Control Desk VM Image solution? (Choose two.)

  A. IBM DB2 virtual machine
  B. IBM Tivoli Directory Server virtual machine
  C. Administrative Workstation virtual machine
  D. IBM Tivoli Integration Composer virtual machine
  E. IBM WebSphere Application Server virtual machine
  A. IBM DB2 virtual machine
  E. IBM WebSphere Application Server virtual machine

• Question 70:

  When using the Quick Configuration application in IBM SmartCloud Control Desk to load configuration item data, what is a supported file type?

  A. XLS
  B. TXT
  C. PDF
  D. CSV
  D. CSV