IBM C9560-659 Online Practice Questions and Exam Preparation

IBM C9560-659 Online Questions & Answers

• Question 51:

  Why would an IBM SmartCloud Control Desk user have two Start Centers?

  A. The user belongs to two person groups.
  B. The user belongs to two security groups.
  C. Two Start Centers are assigned to the person group that the user belongs to.
  D. Two Start Centers are assigned to the security group that the user belongs to.
  B. The user belongs to two security groups.

• Question 52:

  What is the difference between an Actual Configuration Item and a Configuration Item (CI)?

  A. There maybe an active Change created against the CI.
  B. There must be an active Change created against the CI.
  C. There may be an active Change created against the Actual CI.
  D. There must be an active Change created against the Actual CI.
  A. There maybe an active Change created against the CI.

• Question 53:

  What does the Deployer's Workbench do?

  A. It deploys EAR files.
  B. It manages authorized assets.
  C. It manages configuration item spaces.
  D. It plans an IBM SmartCloud Control Desk deployment.
  C. It manages configuration item spaces.

• Question 54:

  Which three tasks are available in the IBM SmartCloud Control Desk Entry Edition? (Choose three.)

  A. Importing data
  B. Managing changes
  C. Managing IT assets
  D. Administering self-service
  E. Managing configuration items
  F. Working with incidents and problems
  B. Managing changes
  D. Administering self-service
  F. Working with incidents and problems

• Question 55:

  In IBM SmartCloud Control Desk the offerings support several approvals for fulfillment. Which record types can be used for fulfillment of the request after approval?

  A. Work Orders, Releases, Change, and Tasks
  B. View Service Requests, Tasks, Incidents, and Activities
  C. Service Requests, Activities and Tasks, Work Orders, and Changes
  D. Process Request, View Catalog Request, Activities, and Work Orders
  C. Service Requests, Activities and Tasks, Work Orders, and Changes

• Question 56:

  Where can a system administrator find the applications to set up organizations and sites?

  A. Configuration module
  B. Administration module
  C. System Configuration module
  D. Platform Configuration module
  B. Administration module

• Question 57:

  What is the purpose of the Promotion process?

  A. To create configuration items (CI) from Actual CIs
  B. To create Actual CIs from CIs
  C. To enable CIs to be used in the Change Management process
  D. To enable Actual CIs to be used in the Change Management process
  A. To create configuration items (CI) from Actual CIs

• Question 58:

  Where can a user find the application to manage authorized assets?

  A. Assets module, Assets application
  B. Assets module, Authorized Assets application
  C. IT Infrastructure module, Reconciliation application
  D. IT Infrastructure module, Authorized Assets application
  A. Assets module, Assets application

• Question 59:

  What is the purpose of the Service Catalog?

  A. To provide pricing information on all available services and options
  B. To provide a description of the IT Service and specify the responsibilities of the IT Service Provider and the customer
  C. To provide an authoritative source of consistent information on all agreed to services and ensure wide accessibility to all approved viewers
  D. To provide a database or structured document listing all IT services that are under consideration or development but are not yet available to customers
  C. To provide an authoritative source of consistent information on all agreed to services and ensure wide accessibility to all approved viewers

• Question 60:

  What is the primary use of the IBM SmartCloud Control Desk (SCCD) Launchpad?

  A. Installing SCCD
  B. Transferring core data
  C. Using the SCCD Navigator
  D. Obtaining SCCD product information
  A. Installing SCCD