B2B-SOLUTION-ARCHITECT Exam Details

  • Exam Code
    :B2B-SOLUTION-ARCHITECT
  • Exam Name
    :Salesforce Certified B2B Solution Architect (Arch-301)
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :112 Q&As
  • Last Updated
    :Jul 12, 2026

Salesforce B2B-SOLUTION-ARCHITECT Online Questions & Answers

  • Question 61:

    Universal Containers (UC) uses Salesforce Sales Cloud to track Opportunities, Quotes, and Orders and is interested in offering self-service capability to its customers via an Experience Cloud site. Most products that UC offers are relatively simple, but some are complex and need to be configured and reviewed by a sales representative before an order can be officially placed. The CIO is concerned about the time to market and would like to see two options to address UC's need.

    Which two options should a Solution Architect recommend and present to UC?

    Choose 2 answers

    A. Implement B2B Commerce on Experience Cloud to allow customers to purchase simple products with Add complex product configurations in a follow-up phase.
    B. Implement Salesforce CPQ internally first, then build "product configurator" functionality in a custom Experience Cloud site in a follow-up phase.
    C. Implement a templated self-service Experience Cloud site to show product information, add a "Request a Quote" component, and recommend B2B Commerce implementation in a follow-up phase.
    D. Implement a custom Experience Cloud site with "product configurator" functionality first, then add headless commerce functionality in a follow-up phase.

  • Question 62:

    Universal Containers (UC) is at the end of its first and only design phase. UC decided to go ahead and build against the entire future design that was developed and agreed upon by its internal stakeholders and Center of Excellence. But a concern by the executive team is how UC can de-risk itself and stay within budget during the build while still hitting the objectives that were defined m the design phase.

    Which recommendation should the Solution Architect make to alleviate the executive team's concerns during the build?

    A. Help the executive team develop a governance framework; and team to focus on those concerns throughout the build and track the budget.
    B. Promise the executive team that the project manager will always give comprehensive budget numbers every week and they will never overrun on budget.
    C. Help the executive team understand that they created their entire complete vision of the solution already and there is no chance anything new will come up during the build.
    D. Assure the executive team that the current project is at a fixed scope and there will not be any overrun on budget.

  • Question 63:

    Universal Containers (UC) manufactures automobile engine components. UC wants to set up an ecommerce website to deliver a seamless customer purchasing experience, both through self-service and field sales. UC also wants to showcase its extensive product offerings, operate regional promotions and discounts, and managed routing and contracting. UC is looking for guidance on a Salesforce multi-cloud solution to be implemented across phases.

    What should a Solution Architect recommend to meet UC's business requirements?

    A. Phase 1: Sales Cloud - - Phase 2: Service Cloud -- Phase 3626 Commerce
    B. Phase 1: Sates Cloud -- Phase 2: B2B Commerce -- Phase 3: Salesforce Field Service
    C. Phase 1: Service Cloud -- Phase 2: CPQ -- Phase 3: 626 Commerce
    D. Phase 1: Sates Cloud - - Phase 2: CPQ -- Phase 3: 626 Commerce

  • Question 64:

    Universal Containers (UC) is evaluating Salesforce for a Lead to Invoice solution, as its current process for getting payments from customersA. Lead, Opportunity, Quote, Order, Invoice, Payment, ERP
    B. Lead, Opportunity, Quote, Order, ERP
    C. Opportunity, Quote. Invoice, Payment, CRP
    D. Lead, Quote, Opportunity, Order, Invoice. ERP, Payment

  • Question 65:

    AW Heat and. Cooling is a mid-sized manufacturing company that sells special purpose heating and cooling solutions. Sales have declined significantly, and analysis shows that customers are leaving due to long turnaround times for quotes, lack of flexibility, and confused salespeople that do not understand their customers and do not collaborate with each other. The company wants to streamline and improve the customer experience from end to end, including new communication channels and digital self-service offerings.

    How should the Solution Architect arrange the roadmap to implement the company's stated priorities?

    A. Start with Service Cloud and Revenue Cloud, followed by Experience Cloud and, later, Sales Cloud.
    B. Develop a comprehensive solution that includes Sales Cloud, Revenue Cloud, Service Cloud, and Experience Cloud as a basic version from the start.
    C. Fast-track Service Cloud followed by Sales Cloud, Revenue Cloud, and, later, Experience Cloud.
    D. Start with Sales Cloud and Revenue Cloud, followed by Service Cloud and, later, Experience Cloud.

  • Question 66:

    Universal Containers (UC) wants to enhance the online purchase experience for its customers. The product and pricing information is managed in a separate ERP, while customer purchases are primarily triggered online through self-service. UC often offers promotions and discounts through various online seasonal events. UC wants the ability to provide customized quotes based on its relationship with the customer, as well as proactively process and monitor renewal and upgrade opportunities.

    A Solution Architect has identified Sales Cloud, CPQ, Billing, and B2B Commerce as part of a potential multi-cloud solution.

    Based on the above considerations, which option identifies the optimal data flow for this solution?

    A. Pricing and Product data should be pushed from ERP to B2B Commerce via the CPQ B2B Commerce Connector to CPQ. Promotions should be handled in B2B Commerce. Invoice and Billing should be maintained in Billing and surfaced on B2B Commerce via a Lightning component.
    B. Pricing and Product data should be pushed from ERP to CPQ and from there to B2B Commerce via the CPQ B2B Commerce Connector. Promotions should be managed in CPQ as CPQ is the pricing master. Invoice and Billing should be managed in B2B Commerce and pushed to Billing.
    C. Pricing and Product data should be pushed from ERP to both CPQ and B2B Commerce, keeping single source of truth. Promotions should be handled in B2B Commerce. Invoice and Billing should be maintained in Billing and pushed to B2B Commerce.
    D. Pricing and Product data should be pushed from ERP to CPQ and from there to B2B Commerce via the CPQ B2B Commerce Connector. Promotions should be handled in B2B Commerce. Invoice and Billing should be maintained in Billing and presented on B2B Commerce via a Lightning component.

  • Question 67:

    During a B2B multi-cloud implementation, an executive sponsor from Universal Containers (UC) approaches the Solution Architect to discuss ongoing support and new functionality that will be rolled out to support UC. The current

    implementation supports Experience Cloud, Service Cloud, and Sales Cloud.

    Which three recommendations should a Solution Architect make to ensure features are enabled without impacting user efficiency?

    Choose 3 answers

    A. Give users a way to raise support tickets for new features they do not understand.
    B. Give users the ability to opt-out of any new feature they dislike.
    C. Fully document all customizations added to the system.
    D. Communicate and train users on new features.
    E. Ensure development, training, and production environments are in place.

  • Question 68:

    A client is running a project with a 626 multi-cloud setup involving Marketing Cloud, Sales Cloud, Service Cloud, Experience Cloud, and Mu'eSoft. Currently, MuleSoft is primarily used to integrate with third-party systems. Marketing Cloud is connected to Sales/Service using the standard connector. A recent requirement-gathering session, involving all functional streams, brought up the question of where consolidated reporting mil happen. So far, reporting has only been looked at individually per stream.

    There is a steering committee meeting 1 week from now. The Solution Architect was asked to provide different solutions to fix the problem. The expectation is that a high-level evaluation will be done prior the steering committee meeting so that an indication of options can be given and additional funding can be requested.

    Which three critical steps should the Solution Architect take first?

    Choose 3 answers

    A. Ensure all data objects across the different clouds have a unique external identifier
    B. Review the established and planned dataflows to understand where the systems of record sit and where data is transported to already.
    C. Review the system landscape to identify other existing solutions for reporting and start to investigate high-level cost impacts (inel. licenses aspects) for the most viable.
    D. Identify key drivers and high-level data scope behind the need for a consolidated reporting.
    E. Draft a solution to show how consolidated reporting can be done using CRM Analytics.

  • Question 69:

    AW Computing (AWC) has just completed a multi-cloud implementation for Salesforce and is facing major user adoption challenges. Users are complaining that the system is complicated and hard to navigate.

    What can the Center of Excellence (CoE) for Salesforce do to help increase user adoption?

    A. Place all training materials on the home page so users can find them easily.
    B. Record hour-long pieces of training for each job role so users can review on their own time.
    C. Break down training materials into quick reference guides for job-specific functions.
    D. Ensure each team has a Salesforce champion that can provide one-on-one training.

  • Question 70:

    A Solution Architect was asked by AC Computers to provide solution recommendations for a rebate enrollment and management solution on Salesforce. The primary goal and requirement is to easily launch rebate programs for partners that an administrator can implement and manage in Salesforce. AC Computers currently uses Sales Cloud, Salesforce CPQ, and Experience Cloud to expose opportunity and quote information to partners.

    Based on the business requirements, which solution should the Solution Architect recommend?

    A. Implement a custom solution to track rebates, accruals, and actuals and expose the data in the Experience Cloud site.
    B. Implement Salesforce Service Contracts with line items to track rebate accruals and expose the data in the Experience Cloud site.
    C. Implement Salesforce Rebate Management Module and expose the data in the Experience Cloud site.
    D. Implement B2B Commerce on Lightning Experience to track rebates and expose the data in the Experience Cloud site.

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